---
title: "General Affairs (GA) Staff in Indonesia: Duties and Pay"
description: "General affairs (GA) staff run office buildings, assets, vehicles, vendors and supplies. A recruiter who charges admin or uniform fees is a red flag."
lang: en
canonical: "https://kariraman.com/en/careers/general-affairs-staff/"
datePublished: "2026-10-08"
dateModified: "2026-10-08"
sources:
  - "https://skkni-api.kemnaker.go.id/v1/public/documents/f7d994d1-75d6-4f73-b39b-6cc75bb24153/download"
  - "https://peraturan.go.id/files/UU0011970.pdf"
  - "https://peraturan.bpk.go.id/Details/161904/pp-no-35-tahun-2021"
  - "https://peraturan.go.id/files/bn868-2020.pdf"
  - "https://peraturan.go.id/files/bn70-2023.pdf"
  - "https://peraturan.bpk.go.id/Download/27961/UU%20Nomor%2022%20Tahun%202009.pdf"
  - "https://peraturan.go.id/files/pp36-2021bt.pdf"
  - "https://peraturan.bpk.go.id/Details/270269/pp-no-51-tahun-2023"
  - "https://nasional.kontan.co.id/news/resmi-menaker-larang-pengusaha-lakukan-diskriminasi-rekruitmen-tenaga-kerja"
  - "https://disnaker.batam.go.id/wp-content/uploads/sites/36/2025/06/DOC-20250522-WA0002.-1.pdf"
  - "https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker"
  - "https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai"
  - "https://bnsp.go.id/check-certification"
  - "https://peraturan.bpk.go.id/Details/312746"
  - "https://www.cna.id/indonesia/indonesia-episentrum-penipuan-loker-terbesar-di-asia-industri-mana-dan-apa-modusnya-41081"
  - "https://emedia.dpr.go.id/news/2026/10/07/dpr-sahkan-uu-pelindungan-ketenagakerjaan-dasco-kado-terindah-untuk-buruh"
  - "https://jdih.jabarprov.go.id/page/info/produk/53539/"
  - "https://satudata.kemnaker.go.id/data/kumpulan-data/3005"
  - "https://www.hukumonline.com/berita/a/ump-dan-umk-jabar-2026-lt695805af72d43"
  - "https://satudata.kemnaker.go.id/data/kumpulan-data/2252"
  - "https://peraturan.go.id/files/pp-no-49-tahun-2025.pdf"
  - "https://jdih.jakarta.go.id/dokumen/detail/14763"
  - "https://kemnaker.go.id/news/detail/wamenaker-apresiasi-paket-kebijakan-kesejahteraan-pekerja-dki-pascapenetapan-ump-2026-bisa-dicontoh-oleh-daerah-lain"
  - "https://www.bps.go.id/id/pressrelease/2026/08/05/2606/keadaan-ketenagakerjaan-.html"
  - "https://jdih.kemnaker.go.id/asset/data_puu/2025senaker006.pdf"
  - "https://peraturan.bpk.go.id/Download/31128/UU%20Nomor%2013%20Tahun%202003.pdf"
  - "https://finance.detik.com/tips-dan-trik/d-7941714/waspada-marak-modus-penipuan-lowongan-admin-e-commerce"
  - "https://koran-jakarta.com/2026-08-12/pemkot-jaktim-minta-pelamar-waspadai-modus-kerja-palsu"
  - "https://www.bca.co.id/id/informasi/awas-modus/2024/09/18/08/24/Awas-Modus-Panggilan-Interview-Kerja-Ini-Ciri-cirinya"
  - "https://www.detik.com/bali/hukum-dan-kriminal/d-8524702/niat-cari-kerja-di-bali-pria-sumba-malah-disekap-disiksa-2-wanita"
  - "https://www.medcom.id/nasional/daerah/Wb7zXLaN-polisi-tunggu-pelaporan-korban-kasus-staycation"
  - "https://www.ojk.go.id/id/berita-dan-kegiatan/info-terkini/Documents/Pages/Booklet-Waspada-Penipuan-Scam-OJK/Booklet%20Waspada%20Penipuan%20Mengintai%20Kita%2c%20Ayo%20Lawan%20dan%20Hindari%21.pdf"
  - "https://www.cnnindonesia.com/ekonomi/20240112093139-78-1048464/waspada-modus-penipuan-file-apk-pps-pemilu-yang-bisa-kuras-rekening"
---

> Markdown version of https://kariraman.com/en/careers/general-affairs-staff/. Cite that HTML page and its update date.

# General affairs (GA) staff in Indonesia: duties, requirements, pay and applying safely

Written by KarirAman editorial team Approved by [Kaiser Khan](https://kariraman.com/en/authors/kaiser-khan/) (editor), 8 October 2026 Updated 8 October 2026

General affairs (GA) staff run office buildings, assets, vehicles, vendors and supplies. A recruiter who charges admin or uniform fees is a red flag.

## Summary

Medium scam risk

- General affairs (GA) staff run an office's facilities and support services: the building, assets, vehicles, service vendors, supplies, business travel and events.
- Indonesia's competency standard for professional administration (Ministerial Decree 109/2024) includes GA-like units such as managing office equipment and office safety.
- Outsourced guards' and cleaners' pay and protection are the vendor's duty (Government Regulation 35/2021, Article 18; may change under the Labour Protection Law).
- Many Indonesian companies merge GA with HR into one HRGA department, so read the task list in each ad carefully.
- SEEK data reported by CNA Indonesia puts administration and office support as the job category most targeted by fake vacancies; refuse any request for money.

## What is general affairs and what does a GA officer do?

General affairs (GA) is the department that keeps an office's facilities and support services running: the building and its maintenance, assets, company vehicles, supplies, service vendors such as security and cleaning, utility bills, business travel and events. Indonesia's competency standard for professional administration (Ministerial Decree 109/2024) includes units close to this work, such as managing office equipment, arranging business travel and applying office safety procedures. GA staff often sit in one division with HR, known as HRGA.

- Maintain the office building and facilities: electricity, water, air conditioning, cleaning and minor repairs with technicians or vendors.
- Manage the office asset register, inventory and stocks of supplies such as stationery and drinking water.
- Manage company vehicles and drivers: schedules, servicing, vehicle tax and fuel use.
- Supervise service vendors such as security, cleaning, catering and pest control against their contracts.
- Pay and record utility bills, rent and office subscriptions.
- Arrange business travel: tickets, hotels and travel documents.
- Prepare logistics for meetings, company events and visitors.
- Keep office safety equipment such as fire extinguishers, first-aid kits and evacuation routes ready.
- Help with office permits and documents, such as lease agreements and certificates of domicile.

## What do you need to become a general affairs officer?

General affairs job ads usually ask for a D3 diploma or bachelor's degree, spreadsheet skills, the ability to negotiate with vendors and careful recording of spending. Building-focused posts often prefer engineering graduates, and a car licence (SIM A) helps if you manage company vehicles. GA is not a licensed profession. If you drive as part of the job, Law 22/2009, Article 77, requires a driving licence for the vehicle class.

## What does a typical GA staff job description include?

A GA job ad usually states which buildings or branches you will cover, the vendors you will supervise, the company vehicles and whether the post is combined with HR (HRGA). The description below is written by us from common ad patterns and is not a vacancy from any company. A genuine GA ad names the company and its office address clearly and never asks applicants for money.

General example, not a vacancy

We wrote this description ourselves from what job ads usually ask for. It is not a vacancy from any company.

### Commonly requested requirements

- A three-year diploma (D3) or bachelor's degree, often in management, business administration or engineering for building-focused posts.
- Good spreadsheet skills for asset registers, schedules and budgets.
- Ability to negotiate and communicate with vendors, drivers and field staff.
- A car licence (SIM A) is a plus if the job covers company vehicles.
- Careful recording of spending and keeping of receipts.
- Experience in general administration or building management is a plus.

### Skills

Facility management, Asset management, Vendor negotiation, Spreadsheets, Budget planning, Problem solving, Event coordination, Office safety, Integrity in purchasing.

Ministry of Manpower Circular M/6/HK.04/V/2025 bars employers from discriminating on any basis in recruitment. An age requirement is allowed only where the nature of the job genuinely affects ability and it does not remove the chance of work, and the same applies to workers with disabilities. Law 13/2003 Articles 5 and 6 guarantee equal opportunity and treatment without discrimination. [JDIH Kementerian Ketenagakerjaan](https://jdih.kemnaker.go.id/asset/data_puu/2025senaker006.pdf) 8 October 2026 [JDIH BPK RI (peraturan.bpk.go.id)](https://peraturan.bpk.go.id/Download/31128/UU%20Nomor%2013%20Tahun%202003.pdf) 8 October 2026

## How much do general affairs staff earn in Indonesia?

In their first year, general affairs staff must get at least the minimum wage where they work (the provincial UMP, or a regency or city UMK where set), under Government Regulation 36/2021, Articles 23 and 24; micro and small businesses are exempt and pay an agreed wage above a set floor (Article 36). KarirAman does not yet show a GA-specific figure because no data meets our standards. GA pay depends on company size, building count and any HR duties.

**General Affairs Staff: available pay data (as of 8 October 2026)**

| Data | Figure | Notes |
| --- | --- | --- |
| Pay range in KarirAman verified vacancies | Not enough data yet (n < 30) |   |
| Average net wage of employees, Professional, scientific, technical, administrative and support services (BPS Sakernas May 2026) | IDR 4,039,293 | reference for the Professional, scientific, technical, administrative and support services sector, not specific to this career; net (after deductions)<br>[Badan Pusat Statistik](https://www.bps.go.id/id/pressrelease/2026/08/05/2606/keadaan-ketenagakerjaan-.html) 8 October 2026 |
| Minimum wage (UMP/UMK) as the floor | IDR 2,317,601 to IDR 5,729,876 | Lowest 2026 UMP IDR 2,317,601 (West Java), highest IDR 5,729,876 (Jakarta)<br>Micro and small businesses are exempt from the minimum wage rules; pay there is set by agreement and still has a legal floor. [Kementerian Hukum RI (peraturan.go.id)](https://peraturan.go.id/files/pp36-2021bt.pdf) 7 October 2026 |

[Check your city's minimum wage (2026)](https://kariraman.com/en/minimum-wage/) [Work out your take-home pay](https://kariraman.com/en/tools/take-home-pay/) [How we handle salary data](https://kariraman.com/en/methodology/salary/)

## Which education routes lead to a GA job?

Common routes are a D3 in business or office administration, a bachelor's in management, or a bachelor's in engineering for building-focused posts. Vocational school (SMK) office graduates can start as administrative or office support staff. GA skills can be assessed through schemes based on the professional administration competency standard (Ministerial Decree 109/2024) at BNSP-licensed certification bodies, and you can check a certificate on the BNSP website.

- [**D3 vocational diploma in Indonesia: how it differs from a degree and how to check a campus**](https://kariraman.com/en/education/vocational-diploma/)
- [**Bachelor's degree (S1) in Indonesia: when jobs require one and how to check a university**](https://kariraman.com/en/education/bachelors-degree/)
- [**Vocational high school (SMK) in Indonesia: route to work, certificates and job centres**](https://kariraman.com/en/education/vocational-high-school/)
- [**BNSP competency certification in Indonesia: how to get one, check it and when you need it**](https://kariraman.com/en/education/bnsp-competency-certification/)

## How is GA different from admin, HR and purchasing roles?

Administrative assistants handle documents and data, HR officers handle staff, and purchasing staff run formal procurement such as requests for quotation, purchase orders and supplier evaluation. GA staff handle the workplace itself: buying routine office supplies, supervising service vendors, maintaining the building and assets and managing vehicles. In many companies GA asks purchasing to buy large items and works with HR in a combined HRGA department.

## How do GA staff manage outsourced security and cleaning vendors?

GA staff supervise the vendor's service quality against the contract, while its workers' rights belong to the outsourcing company: Government Regulation 35/2021, Article 18, makes outsourced workers' pay and protection its responsibility, and Article 19 requires that protection to transfer when the vendor changes. Guards must carry a police-issued card (Police Regulation 4/2020, amended by 1/2023). These outsourcing rules may change once the Labour Protection Law approved by the DPR on 6 October 2026 is promulgated.

## What is the career path for general affairs staff?

A typical path runs from GA staff to senior GA or coordinator, then GA supervisor, and finally GA manager, office manager or facility manager for large buildings and multi-branch companies. Some GA staff move into purchasing because they are used to negotiating with vendors, or into HR if they work in an HRGA department. Budgeting, vendor contract management and building safety knowledge are the main skills for moving up.

## How do GA staff stay honest when dealing with vendors?

GA staff hold routine budgets and choose vendors, so trust is their main working asset. These good practices protect you and your employer:

- Ask for several written quotations for the same goods or service, and record why you chose a vendor.
- Never split an invoice to stay under your manager's approval limit.
- Tell your manager if a vendor is owned by your family or friends.
- Refuse gifts, commissions or "thank-you money" from vendors, and follow the company's code of conduct or rules on gifts.
- Keep handover records and photos of completed work before approving payment.
- Evaluate vendors regularly using complaint and inspection data, not personal ties.

If you are asked to sign off an invoice for work that was never done, refuse and report it through the company's internal channels.

## Which office safety tasks usually fall to the GA department?

GA is often assigned to look after office safety equipment, although the legal duty sits with the company's management. Law 1/1970 on Work Safety, Article 9, requires management to explain hazards and safe ways of working to every new worker, and Article 14 requires required personal protective equipment to be provided free of charge. The professional administration competency standard (Ministerial Decree 109/2024) also includes a unit on applying office safety and health procedures. In practice, GA arranges fire extinguisher checks, first-aid kits, evacuation routes and emergency drills with the safety officer.

## How do you apply for a GA job safely?

1. Look for the same vacancy on the company's official careers page or on Karirhub.
2. Check the company (PT) name on AHU and make sure the invitation comes from a company-domain e-mail.
3. Ask whether the post is pure GA or HRGA, and how many buildings or branches it covers.
4. Never pay any fee and never send a selfie holding your ID card for "verification".
5. Hand over copies of your diploma; show the original and take it home.

- **AHU Online company search** [ahu.go.id](https://ahu.go.id/pencarian/profil-pt)
- **Karirhub (Kemnaker)** [karirhub.kemnaker.go.id](https://karirhub.kemnaker.go.id/)
- **Kemnaker help centre and call centre** [1500630](tel:1500630) [bantuan.kemnaker.go.id](https://bantuan.kemnaker.go.id/)
- **Indonesia Anti-Scam Centre (IASC)** [157](tel:157) [WhatsApp 081157157157](https://wa.me/6281157157157) [iasc.ojk.go.id](https://iasc.ojk.go.id/)

## What interview questions might you be asked for general affairs staff jobs?

Interview questions for general affairs staff jobs often cover the office software you use, accuracy with data, handling many requests at once, and keeping documents confidential. Each example below comes with why it is asked and how to answer it. The Ministry of Manpower warns that an instant chat interview without formal confirmation is one sign of a fake job.

[Republika](https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker) (official statement via media) 8 October 2026

General examples written by KarirAman, not questions from any particular company. How to practise: read the question, answer it out loud, then open the guidance to compare.

### Questions for this field

**Which office software do you know well, and what do you use it for?**

**Why they ask:** Most administrative work uses spreadsheets, word processing and e-mail every day.

**How to answer:** Name the software and the real tasks you did with it, such as data summaries, letters or reports. Be honest about your level and offer a short test if useful.

**How do you make sure the data you enter is correct?**

**Why they ask:** One data error can upset payments, stock or schedules.

**How to answer:** Explain your habits: matching against the source document, using a checklist or simple formulas, and checking again before sending. Give one example of an error you caught.

**How do you handle several requests from different people at once?**

**Why they ask:** Administrative staff often serve several departments with different deadlines.

**How to answer:** Describe how you order tasks by deadline and impact, keep a list, and ask your supervisor to set priorities when requests clash.

**How do you keep documents and other people's personal data confidential?**

**Why they ask:** Administrative roles hold employee, customer or patient data that must not leak.

**How to answer:** Give concrete steps: opening data only when needed, locking your screen, never sending work documents through personal chat, and following company rules on storing files.

**Tell me about a regular report or summary you prepared.**

**Why they ask:** Regular reports show care and consistency.

**How to answer:** Say what the report was, how often you made it, the tools you used, who relied on it and any improvement you suggested.

**Common questions that also come up (12 questions)**

- **Tell me about yourself.** Answer in about a minute: where you are now in work or study, two experiences that matter for this job, then why you applied. Personal matters such as family status are not needed.
- **Why did you apply to this company?** Mention one or two real things you learned from the company's official website, such as its business or services, and link them to your skills.
- **Why are you interested in this role?** Pick two tasks from the job advert, describe similar things you have done, and say which part you most want to grow in.
- **What are your strengths?** Name one or two strengths and give short proof: the situation, what you did and the result.
- **What is your weakness?** Choose a real weakness that is not central to the job, then explain what you are doing to improve it.
- **Tell me about a problem at work or school that you solved.** Use the STAR pattern: Situation, Task, Action, Result. Focus on what you yourself did and what you learned.
- **How do you work in a team, including when people disagree?** Give a real example of listening, explaining your view politely and finding a solution everyone accepted.
- **How do you handle pressure or tight deadlines?** Explain how you set priorities, such as a task list or checking with your supervisor, and give one example of the outcome.
- **Where do you see yourself in two or three years?** Mention the skills you want to master and the responsibility you hope to take on, without promising things you cannot know.
- **What salary do you expect?** First research the pay range for the role and the local minimum wage where you would work. Give a range, then ask whether the figure is gross or net and which allowances apply.
- **When can you start?** Give a realistic date. If you are still employed, mention the notice period in your current contract so you do not break it.
- **Do you have any questions for us?** Ask about the contract type, working hours, base pay and allowances, the next selection step and when results are announced. Ask for the offer in writing.

**Warning signs in interviews (6)**

- **The interview happens only by WhatsApp or Telegram chat with no formal invitation, or you are pushed to be interviewed on the spot.** **What to do:** Ask for a written invitation from a company-domain e-mail address, then match the contact with the official website you look up yourself. [Republika](https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker) (official statement via media) 8 October 2026 [Kompas TV](https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai) (official statement via media) 8 October 2026 [detikFinance](https://finance.detik.com/tips-dan-trik/d-7941714/waspada-marak-modus-penipuan-lowongan-admin-e-commerce) 8 October 2026
- **You are asked to pay for a test, a psychological test, a medical check-up, training or a uniform, or to book tickets and a hotel through an appointed agent with a promise of reimbursement.** **What to do:** Do not transfer anything. The Ministry of Manpower says legitimate recruitment does not charge applicants. [Kompas TV](https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai) (official statement via media) 8 October 2026 [Republika](https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker) (official statement via media) 8 October 2026 [Koran Jakarta](https://koran-jakarta.com/2026-08-12/pemkot-jaktim-minta-pelamar-waspadai-modus-kerja-palsu) (official statement via media) 8 October 2026 [PT Bank Central Asia Tbk (BCA)](https://www.bca.co.id/id/informasi/awas-modus/2024/09/18/08/24/Awas-Modus-Panggilan-Interview-Kerja-Ini-Ciri-cirinya) 8 October 2026
- **The interview is held in a hotel room, a private house or another closed place that is not an office, or the location keeps changing. An invitation to stay overnight, or any sexual demand, as a condition for being hired or for renewing a contract is also a warning sign.** **What to do:** Ask for the interview at the office or a public place, tell someone close to you where you are, and leave if you feel unsafe. Sexual demands can be reported to the police or the local manpower office (Disnaker). If you are in danger, call the police. [Koran Jakarta](https://koran-jakarta.com/2026-08-12/pemkot-jaktim-minta-pelamar-waspadai-modus-kerja-palsu) (official statement via media) 8 October 2026 [detikBali (detik.com)](https://www.detik.com/bali/hukum-dan-kriminal/d-8524702/niat-cari-kerja-di-bali-pria-sumba-malah-disekap-disiksa-2-wanita) (official statement via media) 8 October 2026 [Medcom.id](https://www.medcom.id/nasional/daerah/Wb7zXLaN-polisi-tunggu-pelaporan-korban-kasus-staycation) (official statement via media) 8 October 2026
- **You are asked for a photo of your KTP or family card, a selfie holding your ID, your bank account number, an OTP code, a PIN or a password before any written job offer.** **What to do:** Do not send them. OJK says never to give an OTP, PIN or password to anyone, and identity data can be misused for illegal online loans. [Kompas TV](https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai) (official statement via media) 8 October 2026 [Otoritas Jasa Keuangan (Sekretariat Satgas PASTI)](https://www.ojk.go.id/id/berita-dan-kegiatan/info-terkini/Documents/Pages/Booklet-Waspada-Penipuan-Scam-OJK/Booklet%20Waspada%20Penipuan%20Mengintai%20Kita%2c%20Ayo%20Lawan%20dan%20Hindari%21.pdf) 8 October 2026 [Koran Jakarta](https://koran-jakarta.com/2026-08-12/pemkot-jaktim-minta-pelamar-waspadai-modus-kerja-palsu) (official statement via media) 8 October 2026
- **The interview invitation arrives as an app file (APK) or a link that asks you to install an app.** **What to do:** Do not open it. OJK and Kominfo warn that fake APK files can read SMS messages with OTP codes and then drain bank accounts. [CNN Indonesia](https://www.cnnindonesia.com/ekonomi/20240112093139-78-1048464/waspada-modus-penipuan-file-apk-pps-pemilu-yang-bisa-kuras-rekening) (official statement via media) 8 October 2026
- **After the interview you are asked to hand over your original diploma or other original personal documents as a guarantee for the job.** **What to do:** Ministry of Manpower Circular M/5/HK.04.00/V/2025 bars employers from requiring or holding original diplomas and personal documents as a guarantee for the job. The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate you if it is damaged or lost. Otherwise, show them for checking, then take them home. [Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)](https://disnaker.batam.go.id/wp-content/uploads/sites/36/2025/06/DOC-20250522-WA0002.-1.pdf) 8 October 2026

**In danger or held at an interview location? Call the police:**

- **Police call centre 110** [110](tel:110) [polri.go.id](https://polri.go.id/layanan/spkt)

[See all interview questions](https://kariraman.com/en/guides/interview-questions/) [Build an ATS CV](https://kariraman.com/en/tools/cv-builder/) [Write a cover letter](https://kariraman.com/en/tools/cover-letter/)

## What fake job scams target general affairs applicants?

Fake general affairs vacancies follow the usual pattern: a company you cannot verify, invitations from free e-mail addresses, pay that is too high and requests for administration, training or uniform fees. SEEK data reported by CNA Indonesia (20 November 2025) puts administration and office support as the most targeted job category. The Ministry of Manpower says official companies never charge applicants, and that an ID card, bank account number or selfie holding your ID can be misused for online loans.

**Warning signs in general affairs staff job ads**

- The recruiter asks for an administration, training or uniform fee before you are hired.
- The interview invitation comes from a free e-mail address, and the office address and duties are vague. [Republika](https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker) (official statement via media) 7 October 2026
- You are asked to send your ID card (KTP), bank account number or a selfie holding your ID for 'verification' before an interview.
- The GA vacancy offers pay far too high for an entry post and pushes you to interview immediately. [Kompas TV](https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai) (official statement via media) 7 October 2026
- The company wants to keep your original diploma or vehicle ownership book (BPKB) as security because you handle office assets or cash. [Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)](https://disnaker.batam.go.id/wp-content/uploads/sites/36/2025/06/DOC-20250522-WA0002.-1.pdf) 7 October 2026
- A job agent charges you a placement fee, although Manpower Regulation 18/2024, Article 11, bars private placement agencies from charging job seekers, except for certain positions set by regulation. [JDIH BPK](https://peraturan.bpk.go.id/Details/312746) 8 October 2026

- [**Fees for training, medical checks, uniforms or ID cards**](https://kariraman.com/en/job-scams/job-offers-that-ask-for-fees/)
- [**Fake HR recruiters on WhatsApp and Telegram**](https://kariraman.com/en/job-scams/fake-recruiters-on-whatsapp-telegram/)
- [**How to spot a fake job offer in Indonesia (loker bodong) and tell real from fake**](https://kariraman.com/en/job-scams/signs-of-a-fake-job/)
- [**How to verify a company in Indonesia before you apply: AHU, NIB, P3MI, SOEs and OJK**](https://kariraman.com/en/job-scams/verify-an-employer/)
- [**Sent money to a job scammer in Indonesia? Steps for the first hour, day and week**](https://kariraman.com/en/job-scams/already-paid/)

**KarirAman is 100% free. We never ask for money.**

For job seekers and employers. We run no ads, sell no data and never ask for any fee. Anyone asking for money in KarirAman's name is a scammer. [Our no-fee policy](https://kariraman.com/en/no-fees/)

[Check this job ad with the job checker](https://kariraman.com/en/check-a-job/#modus-biaya-rekrutmen)

[Report a fake job](https://kariraman.com/en/report-form/)

## Where can you find safe GA job vacancies?

Safe general affairs vacancies are on companies' official careers pages, the Ministry of Manpower's Karirhub portal, the state-owned enterprise (BUMN) careers directory and campus job centres. Before an interview, check the company (PT) name on AHU and make sure the invitation comes from a company-domain e-mail. KarirAman does not yet list verified GA vacancies, so match every ad with the company's official channels.

**No verified vacancies for this role yet**

We only list vacancies we have checked. In the meantime, look for jobs on these official channels.

- **Karirhub (Kemnaker)** [karirhub.kemnaker.go.id](https://karirhub.kemnaker.go.id/)
- **SOE careers directory** [bumn.go.id](https://bumn.go.id/peluang/karir/karir-bumn)
- **SSCASN (BKN)** [sscasn.bkn.go.id](https://sscasn.bkn.go.id/)

## Which careers are similar?

- [**Administrative Assistant**](https://kariraman.com/en/careers/administrative-assistant/)
- [**HR Officer**](https://kariraman.com/en/careers/hr-officer/)
- [**Purchasing Staff**](https://kariraman.com/en/careers/purchasing-staff/)
- [**Secretary**](https://kariraman.com/en/careers/secretary/)
- [**Security Guard**](https://kariraman.com/en/careers/security-guard/)
- [**Cleaner**](https://kariraman.com/en/careers/cleaner/)

[See other careers in Office and admin](https://kariraman.com/en/careers/category/office-admin/)

## Frequently asked questions

**What is general affairs (GA) in an Indonesian company?**

General affairs (GA) is the department that keeps the office usable every day: the building maintained, assets recorded, vehicles ready, supplies stocked and service vendors such as security, cleaning or catering working to contract. GA does not handle staff matters (that is HR) and usually does not run large formal procurement (that is purchasing). In small companies GA often handles general administration as well.

**What is the difference between HR and GA, and what is HRGA?**

HR looks after people: recruitment, contracts, attendance, payroll and BPJS social security. GA looks after places and equipment: the building, assets, vehicles, supplies and service vendors. HRGA is a single department combining both, common in mid-sized companies and factories. If you apply for an HRGA post, prepare for both areas, especially employment contract rules and vendor management.

**Do general affairs staff need an engineering degree?**

Not always. GA job ads in Indonesia usually ask for a three-year diploma (D3) or bachelor's degree in management, business administration or another field, plus spreadsheet and negotiation skills. Civil, mechanical or electrical engineering graduates are preferred for posts focused on building and installation maintenance, sometimes called building or facility staff. Experience in general administration often matters more than the degree.

**Can GA staff accept gifts or commissions from vendors?**

It is best not to. Rewards from a vendor make it hard to judge price and quality fairly, and many companies forbid them in a code of conduct or company regulations. Good practice: compare several written quotations, record why a vendor was chosen, tell your manager about any vendor owned by family or friends, and refuse gifts that could influence your decision.

**What should GA check when hiring security guards through a vendor?**

Police Regulation 4/2020 (amended by 1/2023) says security guards (satpam) are recruited by a security services company or the client, must carry a membership card (KTA) issued and registered by the police, and wear uniform on duty. Check each guard's KTA. If the vendor is an outsourcing company, Government Regulation 35/2021, Article 18, makes guards' pay and protection its responsibility. These outsourcing rules may change once the Labour Protection Law approved by the DPR on 6 October 2026 is promulgated.

## Who wrote and reviewed this page?

Written by KarirAman editorial team Published 8 October 2026 Updated 8 October 2026

Prepared with AI assistance. Checked against official sources and approved for publication by Kaiser Khan (editor). Approval date: 8 October 2026.

## Sources

The facts on this page come from these sources. Dates show when we opened them.

1. [SKKNI Bidang Administratif Profesional (Keputusan Menteri Ketenagakerjaan Nomor 109 Tahun 2024)](https://skkni-api.kemnaker.go.id/v1/public/documents/f7d994d1-75d6-4f73-b39b-6cc75bb24153/download) Kementerian Ketenagakerjaan (registri SKKNI) · Kepmenaker 109/2024 · accessed 8 October 2026
2. [Undang-Undang Nomor 1 Tahun 1970 tentang Keselamatan Kerja](https://peraturan.go.id/files/UU0011970.pdf) Kementerian Hukum RI (peraturan.go.id) · UU 1/1970 · accessed 8 October 2026
3. [Peraturan Pemerintah Nomor 35 Tahun 2021 tentang Perjanjian Kerja Waktu Tertentu, Alih Daya, Waktu Kerja dan Waktu Istirahat, dan Pemutusan Hubungan Kerja](https://peraturan.bpk.go.id/Details/161904/pp-no-35-tahun-2021) JDIH BPK RI · PP 35/2021 · accessed 7 October 2026
4. [Peraturan Kepolisian Negara Republik Indonesia Nomor 4 Tahun 2020 tentang Pengamanan Swakarsa](https://peraturan.go.id/files/bn868-2020.pdf) Kementerian Hukum RI (peraturan.go.id), Berita Negara 2020 No. 868 · Perpol 4/2020 · accessed 7 October 2026
5. [Peraturan Kepolisian Negara Republik Indonesia Nomor 1 Tahun 2023 tentang Perubahan atas Peraturan Kepolisian Negara Republik Indonesia Nomor 4 Tahun 2020 tentang Pengamanan Swakarsa](https://peraturan.go.id/files/bn70-2023.pdf) Kementerian Hukum RI (peraturan.go.id) · Perpol 1/2023 · accessed 8 October 2026
6. [Undang-Undang Nomor 22 Tahun 2009 tentang Lalu Lintas dan Angkutan Jalan](https://peraturan.bpk.go.id/Download/27961/UU%20Nomor%2022%20Tahun%202009.pdf) JDIH BPK RI · UU 22/2009 · accessed 7 October 2026
7. [PP 36/2021 tentang Pengupahan: Pasal 23, 24 dan 36 (definisi, cakupan dan pengecualian upah minimum)](https://peraturan.go.id/files/pp36-2021bt.pdf) Kementerian Hukum RI (peraturan.go.id) · PP 36/2021 Pasal 23, 24 dan 36 · accessed 7 October 2026
8. [PP 51/2023 tentang Perubahan atas PP 36/2021 tentang Pengupahan: Pasal 31 (penetapan UMK)](https://peraturan.bpk.go.id/Details/270269/pp-no-51-tahun-2023) JDIH BPK · PP 51/2023 Pasal 31 · accessed 7 October 2026
9. [Resmi, Menaker larang pengusaha lakukan diskriminasi rekrutmen tenaga kerja (SE Menaker M/6/HK.04/V/2025)](https://nasional.kontan.co.id/news/resmi-menaker-larang-pengusaha-lakukan-diskriminasi-rekruitmen-tenaga-kerja) Kontan · SE Menaker M/6/HK.04/V/2025 · official statement via media · accessed 7 October 2026
10. [Surat Edaran Menteri Ketenagakerjaan Nomor M/5/HK.04.00/V/2025 tentang Larangan Penahanan Ijazah dan/atau Dokumen Pribadi Milik Pekerja/Buruh oleh Pemberi Kerja (salinan dari Disnaker Kota Batam)](https://disnaker.batam.go.id/wp-content/uploads/sites/36/2025/06/DOC-20250522-WA0002.-1.pdf) Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI) · SE Menaker M/5/HK.04.00/V/2025 · accessed 7 October 2026
11. [Ini 5 ciri-ciri lowongan kerja palsu versi Kemnaker](https://ekonomi.republika.co.id/berita/sq0416423/ini-5-ciriciri-lowongan-kerja-palsu-versi-kemnaker) Republika · official statement via media · accessed 7 October 2026
12. [6 Ciri Lowongan Kerja Bodong yang Perlu Diwaspadai](https://www.kompas.tv/ekonomi/633153/6-ciri-lowongan-kerja-bodong-yang-perlu-diwaspadai) Kompas TV · official statement via media · accessed 7 October 2026
13. [Cek Sertifikat Kompetensi BNSP](https://bnsp.go.id/check-certification) Badan Nasional Sertifikasi Profesi · accessed 7 October 2026
14. [Peraturan Menteri Ketenagakerjaan Nomor 18 Tahun 2024 tentang Penempatan Tenaga Kerja Dalam Negeri (Pasal 11, 48, 49 dan 51)](https://peraturan.bpk.go.id/Details/312746) JDIH BPK · Permenaker 18/2024 · accessed 8 October 2026
15. [Indonesia episentrum penipuan loker terbesar di Asia: industri mana dan apa modusnya? (CNA Indonesia)](https://www.cna.id/indonesia/indonesia-episentrum-penipuan-loker-terbesar-di-asia-industri-mana-dan-apa-modusnya-41081) CNA Indonesia (Mediacorp) · third party · accessed 7 October 2026
16. [DPR Sahkan UU Pelindungan Ketenagakerjaan (emedia DPR RI, 7 Oktober 2026)](https://emedia.dpr.go.id/news/2026/10/07/dpr-sahkan-uu-pelindungan-ketenagakerjaan-dasco-kado-terindah-untuk-buruh) Dewan Perwakilan Rakyat RI (emedia) · accessed 7 October 2026
17. [JDIH Jawa Barat: Kepgub 561/Kep.859-Kesra/2025 tentang UMP Jawa Barat 2026](https://jdih.jabarprov.go.id/page/info/produk/53539/) JDIH Pemerintah Provinsi Jawa Barat · Kepgub Jabar 561/Kep.859-Kesra/2025 · accessed 8 October 2026
18. [Satudata Kemnaker: Upah Minimum Provinsi (UMP) Tahun 2026 (dataset 3005)](https://satudata.kemnaker.go.id/data/kumpulan-data/3005) Kementerian Ketenagakerjaan (Satudata Kemnaker) · accessed 7 October 2026
19. [UMP dan UMK Jabar 2026](https://www.hukumonline.com/berita/a/ump-dan-umk-jabar-2026-lt695805af72d43) Hukumonline · official statement via media · accessed 8 October 2026
20. [Satudata Kemnaker: Upah Minimum Provinsi (UMP) Tahun 2025 (dataset 2252)](https://satudata.kemnaker.go.id/data/kumpulan-data/2252) Kementerian Ketenagakerjaan (Satudata Kemnaker) · accessed 7 October 2026
21. [PP 49/2025 tentang Perubahan Kedua atas PP 36/2021 tentang Pengupahan, Pasal II (ketentuan peralihan upah minimum 2026)](https://peraturan.go.id/files/pp-no-49-tahun-2025.pdf) Kementerian Hukum RI (peraturan.go.id) · PP 49/2025 Pasal II · accessed 7 October 2026
22. [JDIH DKI Jakarta: Keputusan Gubernur Nomor 1142 Tahun 2025 tentang Upah Minimum Provinsi Tahun 2026](https://jdih.jakarta.go.id/dokumen/detail/14763) JDIH Provinsi DKI Jakarta · Kepgub DKI 1142/2025 · accessed 7 October 2026
23. [Kemnaker: Wamenaker apresiasi paket kebijakan kesejahteraan pekerja DKI pascapenetapan UMP 2026](https://kemnaker.go.id/news/detail/wamenaker-apresiasi-paket-kebijakan-kesejahteraan-pekerja-dki-pascapenetapan-ump-2026-bisa-dicontoh-oleh-daerah-lain) Kementerian Ketenagakerjaan · accessed 7 October 2026
24. [BPS: Keadaan Ketenagakerjaan Indonesia Mei 2026 (Berita Resmi Statistik No. 82/08/Th. XXIX)](https://www.bps.go.id/id/pressrelease/2026/08/05/2606/keadaan-ketenagakerjaan-.html) Badan Pusat Statistik · accessed 8 October 2026
25. [Surat Edaran Menteri Ketenagakerjaan Nomor M/6/HK.04/V/2025 tentang Larangan Diskriminasi dalam Proses Rekrutmen Tenaga Kerja](https://jdih.kemnaker.go.id/asset/data_puu/2025senaker006.pdf) JDIH Kementerian Ketenagakerjaan · SE Menaker M/6/HK.04/V/2025 · accessed 8 October 2026
26. [Undang-Undang Nomor 13 Tahun 2003 tentang Ketenagakerjaan](https://peraturan.bpk.go.id/Download/31128/UU%20Nomor%2013%20Tahun%202003.pdf) JDIH BPK RI (peraturan.bpk.go.id) · UU 13/2003 · accessed 8 October 2026
27. [Waspada! Marak Modus Penipuan Lowongan Admin e-Commerce](https://finance.detik.com/tips-dan-trik/d-7941714/waspada-marak-modus-penipuan-lowongan-admin-e-commerce) detikFinance · third party · accessed 8 October 2026
28. [Pemkot Jaktim Minta Pelamar Waspadai Modus Kerja Palsu (Koran Jakarta)](https://koran-jakarta.com/2026-08-12/pemkot-jaktim-minta-pelamar-waspadai-modus-kerja-palsu) Koran Jakarta · official statement via media · accessed 8 October 2026
29. [Awas Modus Panggilan Interview Kerja, Ini Ciri-cirinya](https://www.bca.co.id/id/informasi/awas-modus/2024/09/18/08/24/Awas-Modus-Panggilan-Interview-Kerja-Ini-Ciri-cirinya) PT Bank Central Asia Tbk (BCA) · third party · accessed 8 October 2026
30. [Niat Cari Kerja di Bali, Pria Sumba Malah Disekap-Disiksa 2 Wanita (detikBali)](https://www.detik.com/bali/hukum-dan-kriminal/d-8524702/niat-cari-kerja-di-bali-pria-sumba-malah-disekap-disiksa-2-wanita) detikBali (detik.com) · official statement via media · accessed 8 October 2026
31. [Polisi Tunggu Pelaporan Korban Kasus Staycation](https://www.medcom.id/nasional/daerah/Wb7zXLaN-polisi-tunggu-pelaporan-korban-kasus-staycation) Medcom.id · official statement via media · accessed 8 October 2026
32. [Waspada, Penipuan (Scam) Mengintai Kita. Ayo Lawan dan Hindari! (Booklet Satgas PASTI)](https://www.ojk.go.id/id/berita-dan-kegiatan/info-terkini/Documents/Pages/Booklet-Waspada-Penipuan-Scam-OJK/Booklet%20Waspada%20Penipuan%20Mengintai%20Kita%2c%20Ayo%20Lawan%20dan%20Hindari%21.pdf) Otoritas Jasa Keuangan (Sekretariat Satgas PASTI) · accessed 8 October 2026
33. [Waspada Modus Penipuan File APK PPS Pemilu yang Bisa Kuras Rekening](https://www.cnnindonesia.com/ekonomi/20240112093139-78-1048464/waspada-modus-penipuan-file-apk-pps-pemilu-yang-bisa-kuras-rekening) CNN Indonesia · official statement via media · accessed 8 October 2026

**How to cite**

KarirAman (2026). General affairs (GA) staff in Indonesia: duties, requirements, pay and applying safely. Updated 8 October 2026. https://kariraman.com/en/careers/general-affairs-staff/

[Report a fake job](https://kariraman.com/en/report-form/) [Report a data problem](mailto:redaksi@kariraman.com?subject=Data%20correction%3A%20https%3A%2F%2Fkariraman.com%2Fen%2Fcareers%2Fgeneral-affairs-staff%2F&body=Page%3A%20General%20affairs%20%28GA%29%20staff%20in%20Indonesia%3A%20duties%2C%20requirements%2C%20pay%20and%20applying%20safely%0AUpdated%3A%208%20October%202026%0A%0AWhat%20needs%20correcting%3A%0A%0ACorrect%20official%20source%20%28link%29%3A%0A) [How we handle corrections](https://kariraman.com/en/contact/#koreksi)

## Related guides

- [**Job checker: is this job offer a scam?**](https://kariraman.com/en/check-a-job/)
- [**ATS-friendly CV for jobs in Indonesia: a readable format that protects your data**](https://kariraman.com/en/guides/ats-friendly-cv/)
- [**Cover letters for jobs in Indonesia: clear structure, convincing content, safe sending**](https://kariraman.com/en/guides/cover-letter/)
- [**Job interviews in Indonesia: preparation, common questions and signs of a fake interview**](https://kariraman.com/en/guides/job-interview/)
- [**Fresh graduate jobs in Indonesia: first steps, apprenticeships and avoiding fake jobs**](https://kariraman.com/en/guides/fresh-graduate-jobs/)
- [**Hiring discrimination in Indonesia: age limits, appearance, marital status and your rights**](https://kariraman.com/en/workers-rights/hiring-discrimination/)
- [**PKWT vs PKWTT: fixed-term and permanent employment contracts in Indonesia**](https://kariraman.com/en/workers-rights/pkwt-pkwtt-employment-contracts/)
- [**How to spot a fake job offer in Indonesia (loker bodong) and tell real from fake**](https://kariraman.com/en/job-scams/signs-of-a-fake-job/)

- [Panduan Warga minimum wage guide](https://panduanwarga.org/en/guides/indonesia-minimum-wage/)
- [Panduan Warga guide to NIB on OSS](https://panduanwarga.org/en/guides/business-number-nib-oss/)
- [Panduan Warga guide to reporting fraud to IASC](https://panduanwarga.org/en/guides/report-financial-fraud-iasc/)

CariTalent and PanduanHewan are Kode Nirlaba projects; Panduan Warga and The Cast Index are independent publications with the same founder. CourseToJob is a study-guide site with the same owner, run by Elite Digital AI Solutions Ltd.

**Change log**

- 8 October 2026 : Fact-check revision: low scam-risk claim removed (SEEK data), minimum wage exemption for micro and small firms, Labour Protection Law status, Police Regulation 1/2023.
- 8 October 2026 : Title, description and first answer now use the terms readers search for; category, related careers and supporting links updated.