How to report a job scam or online scam in Indonesia: official channels for your situation
How to report a job scam in Indonesia: a police report at the SPKT desk, IASC if you paid, KP2MI for overseas recruitment. Pick your situation.
Summary
- In an emergency in Indonesia, call police call centre 110; formal police reports are made at an SPKT desk.
- Victims who transferred money should report to IASC and also make a police report, because the two serve different purposes.
- Indonesians in danger abroad can contact Kemlu's Peduli WNI or the nearest Indonesian embassy or consulate.
- Wage and contract disputes must first be negotiated with the employer (bipartit) under UU 2/2004 Article 3.
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On this page
Are you in danger and still in Indonesia?
Call police call centre 110. If you are being held, your documents were taken, or you are being forced to travel abroad for work, also contact KP2MI. Women and children can report to KemenPPPA's SAPA 129. The signs of trafficking through job offers are explained on the Human trafficking page.
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Police call centre 110
Emergencies and crime reports; formal reports are made at the SPKT of the nearest Polres or Polsek
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
Overseas recruitment, illegal agents and migrant-worker protection
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SAPA 129 (KemenPPPA)
Violence against women and children, including trafficking
Are you already abroad and in danger?
Call or message the Peduli WNI hotline run by Indonesia's foreign ministry, or go to the nearest Indonesian embassy or consulate. You can also file a case complaint through the Peduli WNI portal. For problems with a placement agency or employer, contact KP2MI on its number for callers abroad or its complaints WhatsApp.
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Peduli WNI (Ministry of Foreign Affairs)
Help for Indonesian citizens in trouble or danger abroad
+62-812-9007-0027WhatsApp +62-812-9007-0027 peduliwni.kemlu.go.id
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
Overseas recruitment, illegal agents and migrant-worker protection
Have you already transferred money to a scammer?
Contact your bank or payment provider at once on its official number, then report to IASC at iasc.ojk.go.id. One IASC form covers transactions from one of your accounts to the scammer's account, so file separate reports if needed. Then make a police report. Hour-by-hour and day-by-day steps are on the Already paid page.
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Indonesia Anti-Scam Centre (IASC)
Report fraud after money was transferred, so the scammer's account can be blocked
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Police call centre 110
Emergencies and crime reports; formal reports are made at the SPKT of the nearest Polres or Polsek
Do you want to report an illegal recruitment agency or a suspicious offer of work abroad?
Contact KP2MI through its call centre or complaints WhatsApp. Before that, check the agency's name on the SISKOP2MI P3MI list and the list of sanctioned agencies. KP2MI's cyber patrol unit monitors and takes down fictitious overseas job ads, so your report helps.
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
Overseas recruitment, illegal agents and migrant-worker protection
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Licensed agency (P3MI) list on SISKOP2MI
Check a licensed migrant-worker placement agency and its status
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Agencies under administrative sanction (SISKOP2MI)
Check whether a placement agency is under sanction
Is the problem about wages, THR or your contract with an employer?
UU 2/2004 Article 3 requires disputes to be negotiated first with the employer (bipartit); make your request in writing. If that fails, Article 4 lets you register the dispute with the local district labour office, attaching proof of the negotiation. Kemnaker also runs a help centre and call centre, and a THR desk during the holiday-allowance season.
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Kemnaker help centre and call centre
Complaints about wages, THR, contracts and fake vacancies
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Kemnaker THR desk
THR complaints (seasonal)
Is your complaint about a government agency's service?
Use SP4N-LAPOR!. According to lapor.go.id, reports are verified and forwarded to the responsible agency within three days, and the agency follows up within five days. You can choose to report anonymously or confidentially.
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SP4N-LAPOR! public complaints
Complaints about public services to government bodies
Do you want to report the scam as a crime?
Make a police report at the SPKT desk of the nearest Polres or Polsek, or call police call centre 110 in an emergency. Bring screenshots of the ad and chats, transfer receipts, and the account and phone numbers the scammer used. Keep this evidence yourself; KarirAman does not publish it.
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Police call centre 110
Emergencies and crime reports; formal reports are made at the SPKT of the nearest Polres or Polsek
Is the scam linked to illegal investment or online loans?
Ask OJK's contact centre 157 by phone or official WhatsApp whether the party is licensed, and report losses to IASC and the police. OJK also has a dedicated channel for reporting illegal financial entities; we will list it here once our editors have verified the process.
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OJK contact centre 157
Ask whether a financial company is licensed; consumer complaints
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Indonesia Anti-Scam Centre (IASC)
Report fraud after money was transferred, so the scammer's account can be blocked
Have you found a fake job ad on social media?
Report the ad or account with the platform's report feature, and do not share it further. If the ad offers work abroad, also report it to KP2MI. If the ad uses a company's name, tell that company through its official contacts.
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
Overseas recruitment, illegal agents and migrant-worker protection
Is this fake recruitment in the name of CPNS, PPPK or a state-owned company?
Report to the police if money was requested or letters were forged. BKN says CASN selection is open and free, and it involves law enforcement in cases of selection fixers. Check official announcements on SSCASN or on the SOE careers sites listed at bumn.go.id.
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Police call centre 110
Emergencies and crime reports; formal reports are made at the SPKT of the nearest Polres or Polsek
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SSCASN (BKN)
The only CPNS and PPPK application portal
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SOE careers directory
Official SOE careers sites and the joint recruitment
How do you report a job scam to the police in Indonesia, and what should you bring?
Police reports (Laporan Polisi) are made at a police station's SPKT desk, which handles public reports and complaints; in an emergency call Polri on 110. Gather evidence before you report: screenshots of the ad or source of the scam, your chats with the scammer, transfer receipts, your account details and the receiving account, the scammer's phone number or account, the date and time, and a short chronology. IASC also asks for the reporter's identity, an active contact, and a power of attorney when reporting for someone else. Keep all of it yourself; do not post scammers' account or phone numbers on social media.
Does an IASC report replace a police report?
No. According to IASC, its report is for fast financial handling: delaying transactions and blocking the scammer's accounts through banks and payment providers. A police report (Laporan Polisi) is for the legal process and prosecution. IASC asks victims to do both.
What happens after you make a police report?
The SPKT desk issues a receipt for the police report. Keep that receipt. According to the national police website, the person who reported has the right to receive progress letters on the investigation (SP2HP) regularly, at least once a month, describing actions taken and next steps.
How do you report a scammer's WhatsApp number?
Enter the number as the reported party's data in your IASC report if you have transferred money, since the IASC form asks for the scammer's phone number, and include it in your police report. According to OJK, by the end of July 2026 IASC had received reports on 145,061 phone numbers. Keep screenshots of the chat, then block the number. Do not post the number on social media.
What if the channel you need is not on this page?
Some reporting channels, such as content-complaint, cyber-patrol and bank-account reporting services, are not listed yet because our editors have not finished verifying their processes from an Indonesian network. Meanwhile, the police route through call centre 110 and the SPKT desk remains open for every kind of scam. A step-by-step guide to reporting to IASC is also available at Panduan Warga guide to reporting fraud to IASC.
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Police call centre 110
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Indonesia Anti-Scam Centre (IASC)
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
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Peduli WNI (Ministry of Foreign Affairs)
+62-812-9007-0027WhatsApp +62-812-9007-0027 peduliwni.kemlu.go.id
Frequently asked questions
Do I have to report to every channel at once?
No. Choose by situation. If anyone is in danger, contact the police or the Indonesian mission first. If money was transferred, report to IASC and the police, because IASC says its report does not replace a police report. Other channels depend on the kind of problem.
Will KarirAman publish my report?
No. KarirAman does not take reports on behalf of any agency and does not publish scammers' account numbers, phone numbers or links. Keep your evidence yourself and give it directly to the official channel you choose.
Who wrote and reviewed this page?
Sources
The facts on this page come from these sources. Dates show when we opened them.
- Indonesia Anti-Scam Centre (IASC): Tentang, Langkah Pelaporan dan FAQ Otoritas Jasa Keuangan (IASC) · accessed
- Sentra Pelayanan Kepolisian Terpadu (SPKT) Kepolisian Negara Republik Indonesia · accessed
- Surat Pemberitahuan Perkembangan Hasil Penyidikan (SP2HP) Kepolisian Negara Republik Indonesia · accessed
- Waspada, Penipuan (Scam) Mengintai Kita. Ayo Lawan dan Hindari! (Booklet Satgas PASTI) Otoritas Jasa Keuangan (Sekretariat Satgas PASTI) · accessed
- Kementerian P2MI/BP2MI: beranda dan kontak pengaduan Kementerian Pelindungan Pekerja Migran Indonesia/BP2MI · accessed
- Portal Peduli WNI: pelayanan dan pelindungan WNI di luar negeri Kementerian Luar Negeri RI · accessed
- Layanan SAPA 129 KemenPPPA Kementerian Pemberdayaan Perempuan dan Perlindungan Anak · accessed
- SP4N-LAPOR!: Layanan Aspirasi dan Pengaduan Online Rakyat Kementerian PANRB (SP4N-LAPOR!) · accessed
- Pusat Bantuan Kemnaker Kementerian Ketenagakerjaan RI · accessed
- Undang-Undang Nomor 2 Tahun 2004 tentang Penyelesaian Perselisihan Hubungan Industrial Kementerian Hukum RI (peraturan.go.id) · UU 2/2004 · accessed
- Saring Iklan Kerja Fiktif, Unit Patroli Siber P2MI Blokir 7.908 Konten Ilegal Investortrust · official statement via media · accessed
- Pelamar CASN Diminta Tidak Bertransaksi dengan Oknum Seleksi (Siaran Pers 014/RILIS/BKN/X/2023) Badan Kepegawaian Negara · accessed
- SSCASN: Sistem Seleksi Calon Aparatur Sipil Negara Badan Kepegawaian Negara · accessed
- Karir dan Magang BUMN: Rekrutmen Bersama, MAGENTA dan situs karier perusahaan BUMN Badan Pengaturan BUMN · accessed
- Undang-Undang Nomor 21 Tahun 2007 tentang Pemberantasan Tindak Pidana Perdagangan Orang Kementerian Hukum RI (peraturan.go.id) · UU 21/2007 · accessed
- SISKOP2MI: daftar P3MI, detail status dan daftar P3MI dengan sanksi administratif KP2MI/BP2MI (SISKOP2MI) · accessed
- IASC Terima 636.014 Laporan Kasus Penipuan hingga Juli 2026 Kontan · official statement via media · accessed
How to cite
KarirAman (2026). How to report a job scam or online scam in Indonesia: official channels for your situation. Updated 8 October 2026. https://kariraman.com/en/job-scams/report/
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CariTalent and PanduanHewan are Kode Nirlaba projects; Panduan Warga and The Cast Index are independent publications with the same founder. CourseToJob is a study-guide site with the same owner, run by Elite Digital AI Solutions Ltd.
Change log
- : Added how to report a scam to the police, how to report a scammer's WhatsApp number and how to report an illegal recruitment agency.