Write a request letter to your employer

How do I hand in the letter so there is proof?

Deliver the letter in a way that leaves proof: ask the recipient to sign the receipt section on your copy, or send it to the company's official email address and keep the sent email. Also keep a copy of the letter, the enclosures and every reply. You will need this proof if the dispute is registered at the manpower office. Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

1. Print two copies and sign both. Hand over one and ask the recipient to fill in the receipt section on the copy you keep.
2. If you use email, send it to the company's or HR department's official address, not a personal email address or WhatsApp number, and keep the sent email and the reply.
3. Keep the letter, the enclosures, the receipt and every reply somewhere safe. Never hand over original documents.
4. Note the date. Written bipartite invitations refused or not answered 2 times in a row can be attached as proof when you register the dispute (PER.31/MEN/XII/2008 Article 3(2)). JDIH Kementerian Ketenagakerjaan RI (jdih.kemnaker.go.id) · 8 October 2026

What is the next step if there is no response?

If the bipartite negotiation fails or your invitation gets no response, register the dispute at the manpower office of the regency or city where you work, with proof of the bipartite effort. The office then offers conciliation or arbitration, and if neither is chosen within 7 working days, the case goes to a mediator (Law 2/2004 Article 4(3) and (4)). Conciliation covers only disputes of interest, dismissal disputes and disputes between unions, and arbitration only disputes of interest and disputes between unions (Article 4(5) and (6)). So a rights dispute, such as unpaid wages or THR, is settled through mediation. The Manpower Ministry (Kemnaker) also takes complaints through its help centre and call centre. Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

1. Hand in the letter, keep proof of it, and allow a reasonable time for a reply.

2. If there is no reply or no agreement, register the dispute at the manpower office of the regency or city where you work, with proof of the bipartite effort.

   We have not yet verified regional manpower office contacts. Visit or contact the manpower office of the regency or city government where you work.

3. Contact the Kemnaker complaints service if you need help or do not know which office to go to.

   • Kemnaker help centre and call centre

     Complaints about wages, THR, contracts and fake vacancies

     1500630 bantuan.kemnaker.go.id

See every reporting channel for your situation Read the dispute mediation guide

When is a written request useful?

A written request is a calm first step when your workplace rights have not been met. Law 2/2004 Article 3 requires a dispute to be settled first through a bipartite negotiation with the employer, and Article 4(1) asks for proof of that effort when the dispute is registered at the manpower office. A polite, dated letter is proof that you asked.

Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

What does a sample letter look like for each request?

Each sample below cites its rule with the article and source, and prints without JavaScript. Parts in [square brackets] are for you to replace. Open one sample, then print this page: only the open sample is printed.

• Wages unpaid or paid late

  Ask for wages you have not received in full or on time.

  [city], [date of the letter] Subject: Request for payment of wages Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing about my wages for [pay period, for example the month and year], which I have not yet received in full or on time. Brief chronology: [key dates and events, briefly] By my records, the amount is [the amount by your records, if you have worked it out]. As I understand it, Government Regulation 36/2021 on Wages provides that wages are paid at the agreed time (Article 55(1)) and in full for each pay period (Article 54(2)). I therefore request payment of those wages, or a written explanation of when they will be paid. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan pembayaran upah Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya ingin menyampaikan bahwa upah saya untuk [periode upah, misalnya bulan dan tahun] belum saya terima secara penuh atau tepat waktu. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Menurut catatan saya, jumlahnya adalah [jumlah menurut catatan Anda, jika sudah dihitung]. Sepengetahuan saya, Peraturan Pemerintah Nomor 36 Tahun 2021 tentang Pengupahan mengatur bahwa upah dibayar pada waktu yang telah diperjanjikan (Pasal 55 ayat (1)) dan dibayarkan seluruhnya pada setiap periode (Pasal 54 ayat (2)). Untuk itu, saya mohon pembayaran upah tersebut, atau penjelasan tertulis mengenai kapan upah itu akan dibayarkan. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Government Regulation 36/2021 on Wages provides that the employer must pay wages at the agreed time (Article 55(1)), that wages are paid in full for each pay period and on each payday (Article 54(2)), and that the pay interval may not be longer than 1 month (Article 55(4)). Before you write, gather proof of the agreed payday, such as your employment contract or earlier payslips. To check the amount, use the overtime calculator or the minimum wage check, then type the figure into the letter yourself if you want to.

  Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

  Rights guide: Labour dispute mediation in Indonesia: bipartite talks, the labour office and court Calculator: Overtime pay calculatorCalculator: Minimum wage check

• THR not paid

  Ask for the religious holiday allowance (THR) you have not received.

  [city], [date of the letter] Subject: Request for payment of my religious holiday allowance (THR) Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing about my religious holiday allowance (THR) for [the holiday and the year], which I have not received as of the date of this letter. Brief chronology: [key dates and events, briefly] By my records, the amount is [the amount by your records, if you have worked it out]. As I understand it, Manpower Ministerial Regulation 6/2016 provides that THR is paid no later than 7 days before the religious holiday (Article 5(4)). I therefore request payment of my THR. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan pembayaran Tunjangan Hari Raya (THR) Keagamaan Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya ingin menanyakan pembayaran Tunjangan Hari Raya (THR) Keagamaan saya untuk [hari raya dan tahunnya], yang sampai tanggal surat ini belum saya terima. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Menurut catatan saya, jumlahnya adalah [jumlah menurut catatan Anda, jika sudah dihitung]. Sepengetahuan saya, Peraturan Menteri Ketenagakerjaan Nomor 6 Tahun 2016 mengatur bahwa THR Keagamaan dibayarkan paling lambat 7 hari sebelum hari raya keagamaan (Pasal 5 ayat (4)). Untuk itu, saya mohon pembayaran THR Keagamaan saya. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  THR must be paid no later than 7 days before the religious holiday (Manpower Ministerial Regulation 6/2016 Article 5(4); Government Regulation 36/2021 Article 9(2)). For THR 2026, Manpower Minister Circular M/3/HK.04.00/III/2026 confirms that THR is paid in full and not in instalments, and asks every province, regency and city to set up a THR complaints desk linked to the Kemnaker THR desk. Work out your THR with the THR calculator, then type the figure into the letter yourself if you want to.

  JDIH BPK RI (peraturan.bpk.go.id) · 7 October 2026Kementerian Hukum RI (peraturan.go.id) · 7 October 2026Kementerian Sekretariat Negara RI · 7 October 2026

  Rights guide: THR religious holiday allowance in Indonesia: who gets it, how much and where to report Calculator: THR calculator

• Return of my diploma or original documents

  Ask for your original diploma, certificate or personal documents held by the company.

  [city], [date of the letter] Subject: Request for the return of my diploma or original documents Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing to ask for the return of my original documents that the company is currently keeping: [the documents, for example my original vocational school diploma]. Brief chronology: [key dates and events, briefly] As I understand it, Manpower Minister Circular M/5/HK.04.00/V/2025 states that workers' original diplomas and personal documents may not be required or held as security for employment (point 1). I therefore request the return of those documents to me. If the documents are held because of education or training paid for by the company under a written agreement, I would be grateful for a copy of that agreement. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan pengembalian ijazah atau dokumen asli Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya memohon pengembalian dokumen asli milik saya yang saat ini disimpan oleh perusahaan, yaitu [nama dokumen, misalnya ijazah SMK asli]. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Surat Edaran Menteri Ketenagakerjaan Nomor M/5/HK.04.00/V/2025 menyatakan bahwa ijazah dan dokumen pribadi asli milik pekerja tidak boleh disyaratkan atau ditahan sebagai jaminan untuk bekerja (angka 1). Untuk itu, saya mohon pengembalian dokumen tersebut kepada saya. Jika dokumen itu disimpan karena pendidikan atau pelatihan yang dibiayai perusahaan berdasarkan perjanjian kerja tertulis, saya mohon diberi salinan perjanjian tersebut. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Manpower Minister Circular M/5/HK.04.00/V/2025 of 20 May 2025 states that employers are prohibited from requiring or holding workers' original diplomas and personal documents as security for employment (point 1). The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate the worker if it is damaged or lost (point 4). The circular is guidance addressed to the governors, not a statute. That is why this letter also asks for a copy of the written agreement if the exception is relied on.

  Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI) · 7 October 2026

  Rights guide: Employer holding your diploma in Indonesia: what the rules say and how to get it back

• A copy of my employment contract

  Ask for a copy of your contract, or a letter of appointment if it was made orally.

  [city], [date of the letter] Subject: Request for a copy of my employment contract Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing to ask for a copy of my employment contract with the company. The contract I mean is: [the type or date of the contract, if you know it]. Brief chronology: [key dates and events, briefly] As I understand it, Law 13/2003 on Manpower provides that a written employment contract is made in at least two copies, one for the worker and one for the employer (Article 54(3)), and that where a permanent contract was made orally, the employer issues a letter of appointment (Article 63(1)). I therefore request a copy of my employment contract, or a letter of appointment if my contract was made orally. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan salinan perjanjian kerja Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya memohon salinan perjanjian kerja saya dengan perusahaan. Perjanjian kerja yang saya maksud: [jenis atau tanggal perjanjian kerja, jika Anda tahu]. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Undang-Undang Nomor 13 Tahun 2003 tentang Ketenagakerjaan mengatur bahwa perjanjian kerja tertulis dibuat sekurang-kurangnya rangkap dua dan pekerja serta pengusaha masing-masing mendapat satu (Pasal 54 ayat (3)), dan bahwa untuk perjanjian kerja waktu tidak tertentu yang dibuat secara lisan, pengusaha membuat surat pengangkatan (Pasal 63 ayat (1)). Untuk itu, saya mohon salinan perjanjian kerja saya, atau surat pengangkatan jika perjanjian kerja saya dibuat secara lisan. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Law 13/2003 on Manpower Article 54(3) provides that a written employment contract is made in at least two copies, one for the worker and one for the employer. Where a permanent contract (PKWTT) was made orally, Article 63(1) requires the employer to issue a letter of appointment. Article 81 of Law 6/2023 (Job Creation) did not amend either article, and its point 13 keeps the rule of Article 57(1) that a fixed-term contract (PKWT) is made in writing, in Indonesian and in Latin script.

  JDIH BPK RI (peraturan.bpk.go.id) · 7 October 2026Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

  Rights guide: PKWT vs PKWTT: fixed-term and permanent employment contracts in Indonesia

• Payslips or a wage breakdown

  Ask for proof of payment that shows how your wage is made up.

  [city], [date of the letter] Subject: Request for payslips and a breakdown of my wages Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing to ask for proof of payment showing the breakdown of my wages for [pay periods, for example the last three months]. Brief chronology: [key dates and events, briefly] As I understand it, Government Regulation 36/2021 on Wages provides that the employer gives proof of wage payment showing the breakdown of the wage when it is paid (Article 53(2)), and that a worker may ask for information about their own wage that can only be found in company documents (Article 52(1)). I therefore request those payslips and wage breakdowns. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan bukti pembayaran dan rincian upah Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya memohon bukti pembayaran upah yang memuat rincian upah saya untuk [periode upah, misalnya tiga bulan terakhir]. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Peraturan Pemerintah Nomor 36 Tahun 2021 tentang Pengupahan mengatur bahwa pengusaha memberikan bukti pembayaran upah yang memuat rincian upah pada saat upah dibayarkan (Pasal 53 ayat (2)), dan bahwa pekerja berhak meminta keterangan tentang upahnya yang hanya dapat diperoleh dari dokumen perusahaan (Pasal 52 ayat (1)). Untuk itu, saya mohon bukti pembayaran dan rincian upah tersebut. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Government Regulation 36/2021 Article 53(2) requires the employer to give proof of wage payment showing the breakdown of the wage at the time it is paid. Article 52(1) gives workers the right to ask for information about their own wage that can only be found in company documents; if that request does not succeed, the worker may ask a labour inspector for help (Article 52(2)).

  Kementerian Hukum RI (peraturan.go.id) · 7 October 2026

  Rights guide: Labour dispute mediation in Indonesia: bipartite talks, the labour office and court Calculator: Minimum wage check

• Employment reference letter (paklaring)

  A polite request for a letter stating your period of employment and position.

  [city], [date of the letter] Subject: Request for an employment reference letter Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing to ask whether you would kindly issue an employment reference letter (paklaring) stating my period of employment and my position at the company. The details I need are: [for example the dates my employment started and ended]. Brief chronology: [key dates and events, briefly] I therefore request that you consider issuing this reference letter. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Permohonan surat keterangan kerja Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya memohon kesediaan Bapak/Ibu untuk menerbitkan surat keterangan kerja (paklaring) yang menerangkan masa kerja dan jabatan saya di perusahaan. Keterangan yang saya perlukan: [misalnya tanggal mulai dan berakhirnya hubungan kerja]. Kronologi singkat: [tanggal dan kejadian penting secara singkat] Untuk itu, saya mohon kesediaan Bapak/Ibu untuk menerbitkan surat keterangan kerja tersebut. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Law 13/2003, its amendments in Article 81 of Law 6/2023, and Government Regulation 35/2021 contain no rule on employment reference letters, and our search of the Manpower Ministry legal database (JDIH Kemnaker) on 8 October 2026 found no regulation on the paklaring. Some legal commentary points to an old rule in the Civil Code (KUH Perdata), but we have not checked its official text or its standing after Law 13/2003. This letter is therefore written as a polite request and does not mention any obligation. If the company declines, ask which other document can show your period of employment, such as a copy of your employment contract.

  JDIH BPK RI (peraturan.bpk.go.id) · 7 October 2026Kementerian Hukum RI (peraturan.go.id) · 7 October 2026Kementerian Hukum RI (peraturan.go.id) · 7 October 2026JDIH Kementerian Ketenagakerjaan RI (jdih.kemnaker.go.id) · 8 October 2026Hukumonline · 8 October 2026

• Written response to a dismissal (PHK) notice

  Say you do not accept the dismissal, or ask for a breakdown of your termination rights.

  Sample for this position: I do not accept this dismissal

  [city], [date of the letter] Subject: Response to and rejection of the dismissal notice Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I received the notice of termination of employment (PHK) number [dismissal notice number] dated [date of the dismissal notice], which reached me on [date you received the notice]. With this letter I state that I do not accept the planned dismissal, for the following reasons: [your reasons for not accepting the dismissal] Brief chronology: [key dates and events, briefly] As I understand it, Government Regulation 35/2021 provides that a worker who rejects a dismissal makes a written rejection with reasons within 7 working days of receiving the notice, and that a disagreement about a dismissal is settled through a bipartite negotiation (Article 39(1) and (2)). I therefore request that we discuss this disagreement in a bipartite negotiation. I will be accompanied in the negotiation by [name and position of your union companion, if any]. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Sample for this position: I want a breakdown of my termination rights

  [city], [date of the letter] Subject: Request for a breakdown of my termination entitlements Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I received the notice of termination of employment (PHK) number [dismissal notice number] dated [date of the dismissal notice], which reached me on [date you received the notice]. I am writing to ask for a written breakdown of my entitlements arising from the dismissal, namely severance pay, long-service pay and compensation for rights according to the reason for dismissal, and of how and when they will be paid. My notes: [any further notes] Brief chronology: [key dates and events, briefly] As I understand it, Government Regulation 35/2021 provides that when employment is terminated, the employer pays the severance pay and/or long-service pay and the compensation for rights that the worker should receive (Article 40(1)). I therefore request that breakdown. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  Sample for this position: I do not accept this dismissal

  [kota], [tanggal surat] Perihal: Tanggapan dan penolakan atas surat pemberitahuan PHK Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Saya telah menerima surat pemberitahuan pemutusan hubungan kerja (PHK) nomor [nomor surat PHK] tertanggal [tanggal surat PHK], yang saya terima pada [tanggal Anda menerima surat PHK]. Melalui surat ini, saya menyampaikan bahwa saya menolak rencana PHK tersebut, dengan alasan sebagai berikut: [alasan Anda tidak menerima PHK] Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Peraturan Pemerintah Nomor 35 Tahun 2021 mengatur bahwa pekerja yang menolak PHK membuat surat penolakan disertai alasan paling lama 7 hari kerja setelah menerima surat pemberitahuan, dan bahwa perbedaan pendapat mengenai PHK diselesaikan melalui perundingan bipartit (Pasal 39 ayat (1) dan (2)). Untuk itu, saya mohon agar perbedaan pendapat ini kita bicarakan melalui perundingan bipartit. Dalam perundingan, saya akan didampingi oleh [nama dan jabatan pendamping dari serikat pekerja, jika ada]. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Sample for this position: I want a breakdown of my termination rights

  [kota], [tanggal surat] Perihal: Permohonan rincian hak akibat pemutusan hubungan kerja Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Saya telah menerima surat pemberitahuan pemutusan hubungan kerja (PHK) nomor [nomor surat PHK] tertanggal [tanggal surat PHK], yang saya terima pada [tanggal Anda menerima surat PHK]. Melalui surat ini, saya memohon rincian tertulis mengenai hak saya akibat PHK tersebut, yaitu uang pesangon, uang penghargaan masa kerja dan uang penggantian hak sesuai alasan PHK, beserta cara dan waktu pembayarannya. Catatan saya: [catatan tambahan, jika ada] Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Peraturan Pemerintah Nomor 35 Tahun 2021 mengatur bahwa dalam hal terjadi PHK, pengusaha membayar uang pesangon dan/atau uang penghargaan masa kerja, dan uang penggantian hak yang seharusnya diterima (Pasal 40 ayat (1)). Untuk itu, saya mohon rincian tersebut. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Government Regulation 35/2021 provides that a dismissal notice is given as a letter no later than 14 working days before the dismissal (Article 37(3)). A worker who rejects it must make a written rejection with reasons within 7 working days of receiving the notice (Article 39(1)); the disagreement is then settled through a bipartite negotiation (Article 39(2)) and, if there is no agreement, through the industrial relations dispute mechanism (Article 39(3)). If the worker does not reject it, the employer reports the dismissal to the ministry or the manpower office (Article 38). Law 6/2023 Article 81 point 40 (Article 151(3) of Law 13/2003) also requires a bipartite negotiation when the worker rejects the dismissal. Constitutional Court decision 168/PUU-XXI/2023 (31 October 2024) reads that negotiation as deliberation to reach agreement, and holds that if it fails, a dismissal may only take place after a final and binding decision of an industrial relations dispute body. Termination rights are severance pay and/or long-service pay and compensation for rights (Government Regulation 35/2021 Article 40(1)); estimate them with the severance calculator.

  Kementerian Hukum RI (peraturan.go.id) · 7 October 2026Kementerian Hukum RI (peraturan.go.id) · 7 October 2026Mahkamah Konstitusi RI · 7 October 2026

  Legal status: the Labour Protection Law was approved by the DPR and the Government on 6 October 2026 but has not been promulgated and its text is not public. Until it takes effect, the rules on this page apply.

  Dewan Perwakilan Rakyat RI (emedia) · 7 October 2026; Kementerian Ketenagakerjaan RI · 7 October 2026

  Rights guide: Severance pay and dismissal in Indonesia: your rights, the tables and the lawful procedure Calculator: Severance pay calculator

• Invitation to a bipartite negotiation

  Invite your employer in writing to negotiate, the first step before the manpower office.

  [city], [date of the letter] Subject: Invitation to a bipartite negotiation Enclosures: 1 document To: [name and position of the recipient, for example HR Manager] [company name] [company address] Dear Sir or Madam, I, the undersigned: Name: [your full name] Position: [your position or department] Contact: [phone number or email for the reply] I am writing to invite you to a bipartite negotiation, by deliberation and with the aim of reaching agreement, about the following matter: [the main issue you want to negotiate] Brief chronology: [key dates and events, briefly] As I understand it, Law 2/2004 on Industrial Relations Dispute Settlement provides that an industrial relations dispute is first settled through a bipartite negotiation by deliberation to reach agreement, within 30 working days of the start of the negotiation (Article 3(1) and (2)). I therefore request that you agree to meet and negotiate. I suggest that each meeting is recorded in minutes signed by both parties. I propose that we meet on [proposed day, date, time and place], or at another time and place you suggest. I will be accompanied in the negotiation by [name and position of your union companion, if any]. I would be grateful for a written reply. I enclose copies of: 1. [copies of evidence, for example payslips or your contract] I hope this matter can be resolved well. Thank you for your attention and cooperation. Yours faithfully, [your full name] RECEIPT (to be completed by the recipient) Received by: ................................ Position: ................................ Date and time: ................................ Signature: ................................

  Indonesian version to send

  [kota], [tanggal surat] Perihal: Ajakan perundingan bipartit Lampiran: 1 berkas Kepada Yth. [nama dan jabatan penerima, misalnya Manajer HRD] [nama perusahaan] [alamat perusahaan] Dengan hormat, Saya yang bertanda tangan di bawah ini: Nama: [nama lengkap Anda] Jabatan: [jabatan atau bagian Anda] Kontak: [nomor HP atau email untuk balasan] Melalui surat ini, saya mengajak Bapak/Ibu untuk melakukan perundingan bipartit secara musyawarah untuk mencapai mufakat mengenai masalah berikut: [pokok masalah yang ingin dirundingkan] Kronologi singkat: [tanggal dan kejadian penting secara singkat] Sepengetahuan saya, Undang-Undang Nomor 2 Tahun 2004 tentang Penyelesaian Perselisihan Hubungan Industrial mengatur bahwa perselisihan hubungan industrial diupayakan penyelesaiannya terlebih dahulu melalui perundingan bipartit secara musyawarah untuk mencapai mufakat, paling lama 30 hari kerja sejak perundingan dimulai (Pasal 3 ayat (1) dan (2)). Untuk itu, saya mohon kesediaan Bapak/Ibu untuk berunding. Saya mengusulkan agar setiap pertemuan dicatat dalam risalah yang ditandatangani kedua belah pihak. Saya mengusulkan perundingan dilaksanakan pada [usulan hari, tanggal, jam dan tempat], atau pada waktu dan tempat lain yang Bapak/Ibu usulkan. Dalam perundingan, saya akan didampingi oleh [nama dan jabatan pendamping dari serikat pekerja, jika ada]. Saya berharap dapat menerima tanggapan tertulis dari Bapak/Ibu. Bersama surat ini saya lampirkan salinan: 1. [salinan bukti, misalnya slip upah atau perjanjian kerja] Saya berharap hal ini dapat diselesaikan dengan baik. Atas perhatian dan kerja sama Bapak/Ibu, saya ucapkan terima kasih. Hormat saya, [nama lengkap Anda] TANDA TERIMA (diisi oleh penerima surat) Diterima oleh: ................................ Jabatan: ................................ Tanggal dan jam: ................................ Tanda tangan: ................................

  Legal basis and notes

  Law 2/2004 Article 3 requires an industrial relations dispute to be settled first through a bipartite negotiation by deliberation to reach agreement, within 30 working days of the start of the negotiation; if one party refuses to negotiate or no agreement is reached, the bipartite stage is deemed to have failed (Article 3(1) to (3)). Every negotiation is recorded in minutes (risalah) signed by the parties (Article 6). If the bipartite stage fails, the dispute is registered at the local manpower office with proof of the bipartite effort (Article 4(1)). Ministerial Regulation PER.31/MEN/XII/2008 adds that if a written invitation has been sent 2 times in a row and was refused or not answered, the dispute may be registered with proof of those invitations (Article 3(2)), and that a worker who is not a union member may authorise the union officials in the company to accompany them (Article 4(1)(a)(2)).

  Kementerian Hukum RI (peraturan.go.id) · 7 October 2026JDIH Kementerian Ketenagakerjaan RI (jdih.kemnaker.go.id) · 8 October 2026

  Rights guide: Labour dispute mediation in Indonesia: bipartite talks, the labour office and court

These sample letters and forms are written by KarirAman in its own words. You are free to use and change them.

What goes into the minutes of a bipartite negotiation?

Law 2/2004 Article 6 requires minutes (risalah) of every bipartite negotiation, signed by the parties, containing at least the full names and addresses of the parties, the date and place, the main issue, the opinions of the parties, the conclusion or result, and the date and signatures. Ministerial Regulation PER.31/MEN/XII/2008 Article 4(1)(b)(7) adds that if a party will not sign, this is recorded in the minutes.

Kementerian Hukum RI (peraturan.go.id) · 7 October 2026 JDIH Kementerian Ketenagakerjaan RI (jdih.kemnaker.go.id) · 8 October 2026

This blank form follows the minimum content of Law 2/2004 Article 6(2) and Attachment III of PER.31/MEN/XII/2008, laid out by KarirAman. Under PER.31/MEN/XII/2008 Article 4(1)(b)(9), the employer drafts the final minutes.

Is my data sent or stored?

No. The letter is put together in your browser; nothing is uploaded, sent or logged, not even by KarirAman. A draft is stored on this device only if you press Save draft, and Delete draft removes it. The tool never asks for your NIK, family card, bank account, NPWP, health data or passwords. It warns about common data such as an NIK, a bank account number, an NPWP and passwords, but it cannot spot everything, so read your letter again before you send it.