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Ride-hailing drivers in Indonesia: partner status, licences, commission, BPJS, safe signup

Written by KarirAman editorial team Approved by Kaiser Khan (editor), Updated

Ride-hailing drivers are partners, not employees, and motorbike drivers need a SIM C. Paying someone to activate a partner account faster is a scam sign.

Summary

Medium scam risk
  • Transport Ministerial Regulation PM 12/2019 Article 15(1) calls the relationship between apps and motorcycle-taxi drivers a partnership, not employment.
  • Online motorcycle-taxi drivers need a SIM C licence; online taxi drivers need a public-use licence (SIM umum) of the right class.
  • The Transport Minister said a lower commission cap for two-wheel ojol has applied since 1 July 2026; its decree number is not yet on JDIH Kemenhub.
  • Ride-hailing drivers can join BPJS Ketenagakerjaan as Non-Wage Earners (BPU) for the JHT, JKK and JKM programmes.
  • Komdigi has labelled as a hoax a driver-partner registration link that was really collecting personal data.
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On this page
  1. What does a ride-hailing driver do in Indonesia?
  2. What do you need to become a ride-hailing driver in Indonesia?
  3. What does a typical ride-hailing driver signup notice look like?
  4. How much does a ride-hailing driver earn in Indonesia?
  5. Which education routes lead to ride-hailing work?
  6. How is a ride-hailing partner different from an employee?
  7. What are the current ride-hailing fare and commission rules?
  8. What interview questions might you be asked for ride-hailing driver jobs?
  9. Which scams target people signing up as ride-hailing drivers?
  10. Where can you sign up as a ride-hailing driver safely?
  11. Which careers are similar?

What does a ride-hailing driver do in Indonesia?

Ride-hailing (ojol) drivers carry passengers, food or parcels based on orders from an app. The work covers accepting orders, picking up and dropping off safely, keeping the vehicle roadworthy, serving customers and managing their own earnings and costs. Drivers choose their own hours but must follow traffic rules and platform standards. Sign-up runs only through the official app, and drivers are partners, not employees.

  • Accept passenger, food or parcel orders through the app.
  • Pick up and drop off along the app route safely and on time.
  • Keep the vehicle roadworthy, clean and up to platform standards.
  • Serve passengers and customers politely and sort out order problems.
  • Manage your own balance, earnings and running costs.
  • Follow traffic rules and platform safety standards.

What do you need to become a ride-hailing driver in Indonesia?

Motorcycle-taxi drivers need a SIM C under Transport Ministerial Regulation PM 12/2019 Article 4, while online taxi drivers need a public-use licence of the right class under PM 118/2018. Licences are issued by the police, with a minimum age of 17 for SIM A and C (Law 22/2009 Article 81). Platforms usually also ask for an ID card, police clearance (SKCK), vehicle registration and a vehicle meeting age and condition rules.

What does a typical ride-hailing driver signup notice look like?

Ride-hailing partner signup notices in Indonesia usually look for drivers with the right licence, a roadworthy vehicle, a smartphone and complete documents, with flexible hours. Official registration happens through the platform's partner app, not through individuals. We wrote the description below ourselves from common advertising patterns. It is not a vacancy from any company, so there is no apply button.

General example, not a vacancy

We wrote this description ourselves from what job ads usually ask for. It is not a vacancy from any company.

Commonly requested requirements

  • A SIM C for motorcycle taxis, or a public-use licence of the right class for online taxis.
  • A valid ID card (KTP), police clearance (SKCK) and vehicle registration (STNK).
  • Your own or a rented vehicle that meets the platform's age and condition rules.
  • A smartphone that can run the driver-partner app.
  • A bank account in your own name for payouts.

Skills

Safe driving, Digital map navigation, Customer service, Personal money management, Basic vehicle care, Patience.

Ministry of Manpower Circular M/6/HK.04/V/2025 bars employers from discriminating on any basis in recruitment. An age requirement is allowed only where the nature of the job genuinely affects ability and it does not remove the chance of work, and the same applies to workers with disabilities. Law 13/2003 Articles 5 and 6 guarantee equal opportunity and treatment without discrimination. JDIH Kementerian Ketenagakerjaan JDIH BPK RI (peraturan.bpk.go.id)

How much does a ride-hailing driver earn in Indonesia?

Ride-hailing income is not fixed: it depends on orders, hours, area, fares and app deductions, so KarirAman shows no figure. Drivers are partners under PM 12/2019, so the minimum wage row in the table is a regional reference, not an income guarantee. The Transport Minister said a lower commission cap for two-wheel ojol has applied since 1 July 2026; record your earnings and costs every day.

Ride-Hailing Driver: available pay data (as of 8 October 2026)
Data Figure Notes
Pay range in KarirAman verified vacancies Not enough data yet (n < 30)
Average net wage of employees, Transportation and storage (BPS Sakernas May 2026) IDR 4,021,767 reference for the Transportation and storage sector, not specific to this career; net (after deductions) Badan Pusat Statistik
Minimum wage (UMP/UMK) as the floor IDR 2,317,601 to IDR 5,729,876 Lowest 2026 UMP IDR 2,317,601 (West Java), highest IDR 5,729,876 (Jakarta) The minimum wage applies to employees, not to partners (mitra). Micro and small businesses are exempt from the minimum wage rules; pay there is set by agreement and still has a legal floor. Kementerian Hukum RI (peraturan.go.id)

Check your city's minimum wage (2026) Work out your take-home pay How we handle salary data

Which education routes lead to ride-hailing work?

Ride-hailing work needs no particular education level, but you need the right licence. Under Law 22/2009 Article 77, driving competence can come from education and training or self-study and is tested when you apply for a licence. Road-safety training, basic English and money-management skills help if you want to move into company courier work, driving jobs or your own business.

How is a ride-hailing partner different from an employee?

Ride-hailing drivers are partners under PM 12/2019 Article 15(1), while employees have an employment relationship with the elements of work, wages and instructions (Law 13/2003 Article 1(15)). Partners register themselves with BPJS Ketenagakerjaan as Non-Wage Earners (BPU). The President announced a Perpres on protecting online transport workers on 1 May 2026, but the SME Minister said on 19 September 2026 that it had not been issued.

What are the current ride-hailing fare and commission rules?

The fee guideline for online motorcycle taxis is set by the Transport Ministry. On JDIH Kemenhub, KP 1001/2022 is still listed as in force with the old cap on app fees. The Transport Minister said a lower commission cap for two-wheel ojol has applied since 1 July 2026, but its decree number was not listed on JDIH on 7 October 2026. KarirAman will update this page once the official rule is published.

What interview questions might you be asked for ride-hailing driver jobs?

Interview questions for ride-hailing driver jobs often cover getting goods or passengers there safely and on time, damaged or wrong deliveries, safety at work, difficult recipients, and shifts or long journeys. Each example below comes with why it is asked and how to answer it. The Ministry of Manpower warns that an instant chat interview without formal confirmation is one sign of a fake job.

Republika (official statement via media)

General examples written by KarirAman, not questions from any particular company. How to practise: read the question, answer it out loud, then open the guidance to compare.

Questions for this field

How do you make sure goods or passengers arrive safely and on time?

Why they ask: Punctuality and safety are the core of this work.

How to answer: Explain how you plan routes or schedules, check the vehicle or load and tell people straight away about delays.

What do you do if goods are damaged, lost or sent to the wrong place?

Why they ask: How you report it shows honesty and responsibility.

How to answer: Say you report it at once, photograph the condition of the goods and follow company procedure rather than hiding it.

How do you put safety first at work?

Why they ask: Accidents on the road, at sea or in a warehouse can be fatal.

How to answer: Name real habits: enough rest, protective equipment, vehicle checks, no phone while driving and correct lifting technique.

How do you deal with a recipient who is not there or who is angry?

Why they ask: This happens every day and must be handled by procedure.

How to answer: Explain how you contact the recipient, follow the company's redelivery rules and stay polite.

Are you ready for shifts, long trips or changing schedules?

Why they ask: Much logistics and transport work does not follow office hours.

How to answer: Answer honestly, then ask about the schedule, rest time, any meal or lodging allowance and how overtime is recorded. Get it in writing.

Which driving licence do you hold and what is your driving experience?

Why they ask: The licence type decides which vehicles you may drive.

How to answer: State your licence type honestly, how long you have driven and the vehicles you usually drive. Show original documents only for checking.

How do you keep good customer ratings?

Why they ask: Customer ratings often decide whether the partnership continues.

How to answer: Describe habits such as a friendly greeting, safe driving, a clean vehicle and updates when you are late.

Common questions that also come up (12 questions)

  • Tell me about yourself.

    Answer in about a minute: where you are now in work or study, two experiences that matter for this job, then why you applied. Personal matters such as family status are not needed.

  • Why did you apply to this company?

    Mention one or two real things you learned from the company's official website, such as its business or services, and link them to your skills.

  • Why are you interested in this role?

    Pick two tasks from the job advert, describe similar things you have done, and say which part you most want to grow in.

  • What are your strengths?

    Name one or two strengths and give short proof: the situation, what you did and the result.

  • What is your weakness?

    Choose a real weakness that is not central to the job, then explain what you are doing to improve it.

  • Tell me about a problem at work or school that you solved.

    Use the STAR pattern: Situation, Task, Action, Result. Focus on what you yourself did and what you learned.

  • How do you work in a team, including when people disagree?

    Give a real example of listening, explaining your view politely and finding a solution everyone accepted.

  • How do you handle pressure or tight deadlines?

    Explain how you set priorities, such as a task list or checking with your supervisor, and give one example of the outcome.

  • Where do you see yourself in two or three years?

    Mention the skills you want to master and the responsibility you hope to take on, without promising things you cannot know.

  • What salary do you expect?

    First research the pay range for the role and the local minimum wage where you would work. Give a range, then ask whether the figure is gross or net and which allowances apply.

  • When can you start?

    Give a realistic date. If you are still employed, mention the notice period in your current contract so you do not break it.

  • Do you have any questions for us?

    Ask about the contract type, working hours, base pay and allowances, the next selection step and when results are announced. Ask for the offer in writing.

Warning signs in interviews (6)

  • The interview happens only by WhatsApp or Telegram chat with no formal invitation, or you are pushed to be interviewed on the spot.

    What to do: Ask for a written invitation from a company-domain e-mail address, then match the contact with the official website you look up yourself.

    Republika (official statement via media)Kompas TV (official statement via media)detikFinance

  • You are asked to pay for a test, a psychological test, a medical check-up, training or a uniform, or to book tickets and a hotel through an appointed agent with a promise of reimbursement.

    What to do: Do not transfer anything. The Ministry of Manpower says legitimate recruitment does not charge applicants.

    Kompas TV (official statement via media)Republika (official statement via media)Koran Jakarta (official statement via media)PT Bank Central Asia Tbk (BCA)

  • The interview is held in a hotel room, a private house or another closed place that is not an office, or the location keeps changing. An invitation to stay overnight, or any sexual demand, as a condition for being hired or for renewing a contract is also a warning sign.

    What to do: Ask for the interview at the office or a public place, tell someone close to you where you are, and leave if you feel unsafe. Sexual demands can be reported to the police or the local manpower office (Disnaker). If you are in danger, call the police.

    Koran Jakarta (official statement via media)detikBali (detik.com) (official statement via media)Medcom.id (official statement via media)

  • You are asked for a photo of your KTP or family card, a selfie holding your ID, your bank account number, an OTP code, a PIN or a password before any written job offer.

    What to do: Do not send them. OJK says never to give an OTP, PIN or password to anyone, and identity data can be misused for illegal online loans.

    Kompas TV (official statement via media)Otoritas Jasa Keuangan (Sekretariat Satgas PASTI)Koran Jakarta (official statement via media)

  • The interview invitation arrives as an app file (APK) or a link that asks you to install an app.

    What to do: Do not open it. OJK and Kominfo warn that fake APK files can read SMS messages with OTP codes and then drain bank accounts.

    CNN Indonesia (official statement via media)

  • After the interview you are asked to hand over your original diploma or other original personal documents as a guarantee for the job.

    What to do: Ministry of Manpower Circular M/5/HK.04.00/V/2025 bars employers from requiring or holding original diplomas and personal documents as a guarantee for the job. The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate you if it is damaged or lost. Otherwise, show them for checking, then take them home.

    Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)

In danger or held at an interview location? Call the police:

See all interview questions Build an ATS CV Write a cover letter

Which scams target people signing up as ride-hailing drivers?

A common scam is a fake partner registration link spread by chain message to collect personal data; Komdigi labelled one such link a hoax on 5 February 2025 and stressed that registration happens only through the official partner app. Other scams include registration fees paid to individuals and buying or selling accounts. The Ministry of Manpower says a fee in recruitment is almost certainly fraud.

Warning signs in ride-hailing driver job ads

  • You are asked to pay an individual a registration, gear or jacket fee to activate a partner account quickly.Republika (official statement via media)
  • A partner registration link arrives in a chain message and asks for personal data outside the official partner app.Kementerian Komunikasi dan Digital (dimuat PPID Kabupaten Sukoharjo)
  • You are offered a ready-made driver account or an account 'joki' service, without face-to-face registration in your own name.JDIH Kementerian Perhubungan
  • A recruiter asks for a selfie holding your ID card, your bank account number, PIN or OTP code for verification.Kompas TV (official statement via media)
  • The offer is described as an employee job with a fixed salary, but the contract is a partnership with the app company.JDIH BPK RI

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Where can you sign up as a ride-hailing driver safely?

Sign up as a ride-hailing driver only through the platform's official partner app downloaded from an official app store, then complete the face-to-face verification set out in PM 12/2019 Article 16. Do not pay individuals to speed up activation. If you want a driving job as an employee, look for driver or courier vacancies on the Ministry of Manpower's Karirhub. KarirAman does not list verified vacancies yet.

No verified vacancies for this role yet

We only list vacancies we have checked. In the meantime, look for jobs on these official channels.

Which careers are similar?

See other careers in Logistics and transport

Frequently asked questions

Are ride-hailing drivers employees of the app company?

Under Transport Ministerial Regulation PM 12/2019 Article 15(1), the relationship between the app company and the driver is a partnership. An employment relationship under Law 13/2003 Article 1(15) has the elements of work, wages and instructions. The President announced a Perpres on protecting online transport workers on 1 May 2026, but on 7 October 2026 it was not listed on JDIH BPK.

What is the ojol commission cap now?

The Transport Minister said a lower commission cap for two-wheel ojol has applied since 1 July 2026. However, on 7 October 2026 the decree listed on JDIH Kemenhub is still KP 1001/2022 with the old cap, and the new rule's number is not listed. KarirAman does not quote a figure until the rule is officially published. Check the deductions in your app and earnings report.

Can ride-hailing drivers join BPJS Ketenagakerjaan?

Yes. BPJS Ketenagakerjaan says ride-hailing drivers are Non-Wage Earner (BPU) members and can join old-age savings, work-accident and death benefits. Law 24/2011 Article 16 requires people who are neither workers nor employers to register themselves. According to BPJS Ketenagakerjaan, BPU members get a JKK and JKM contribution discount until December 2026.

Are ride-hailing drivers owed a holiday bonus (THR)?

Drivers are partners, so the employee THR rules do not apply automatically. For 2026, Manpower Circular M/4/HK.04.00/III/2026 urges app companies to pay drivers and couriers a cash holiday bonus at least seven days before Idul Fitri. The circular is an appeal, not a legal obligation, so check the official announcement in your app.

Can I buy or rent someone else's ride-hailing account?

Do not. Transport Ministerial Regulation PM 12/2019 Article 16(3) provides for face-to-face driver registration, so an account is tied to its owner's identity. A bought or 'joki' account means you are not registered as a partner, risks termination and makes insurance or BPJS claims hard after an accident. Register in your own name through the official partner app.

Who wrote and reviewed this page?

Written by KarirAman editorial team Published Updated

Prepared with AI assistance. Checked against official sources and approved for publication by Kaiser Khan (editor). Approval date: .

Sources

The facts on this page come from these sources. Dates show when we opened them.

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How to cite

KarirAman (2026). Ride-hailing drivers in Indonesia: partner status, licences, commission, BPJS, safe signup. Updated 8 October 2026. https://kariraman.com/en/careers/ride-hailing-driver/

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