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Real estate agents in Indonesia: duties, broker certification, commission and safety

Written by KarirAman editorial team Approved by Kaiser Khan (editor), Updated

Property marketers and agents sell and rent homes for developers or licensed brokerages. Brokers must be certified and usually earn commission.

Summary

Professional requirements: Property broker work competency certificate (qualification level 6), working for a licensed brokerage firm (P4) Medium scam risk
  • Since October 2025, Trade Ministry Regulation (Permendag) 33/2025 governs property brokerage firms (P4) and revoked Permendag 51/2017.
  • A property broker is a person who works for and answers to one brokerage firm and must hold a level 6 work competency certificate.
  • Brokerage firms must show their business licence number on every promotion, and brokers must show an ID card with their certificate number.
  • Under Government Regulation (PP) 12/2021, developers selling homes that are not yet built must have land title certainty, a building approval (PBG) and a construction guarantee.
  • The manpower ministry (Kemnaker) treats money requests in recruitment as a sign of a fake job; broker certificates come from certification bodies, not the brokerage.
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On this page
  1. What does a real estate agent do in Indonesia?
  2. Do property agents in Indonesia need a licence, and what are the requirements?
  3. What does a typical real estate agent job description look like?
  4. How do real estate agents get paid in Indonesia?
  5. What education and certification do real estate agents need?
  6. Are real estate agents employees or partners?
  7. How do I check a developer's permits before marketing its project?
  8. What should you check before joining a property agency?
  9. What interview questions might you be asked for real estate agent jobs?
  10. What scams target real estate agents and their buyers?
  11. Where can I find safe real estate agent jobs?
  12. Which careers are similar?

What does a real estate agent do in Indonesia?

A real estate agent brokers the sale or rental of land and buildings. Under the KBLI 68200 standard in Permendag 33/2025, the services include checking property documents, marketing through exhibitions and ads, advising on price, negotiating, preparing the preliminary agreement, taking a booking fee with the seller's approval, listing documents for the notary or land deed official (PPAT), and helping buyers find financing.

  • Finding and listing properties for sale or rent, including checking ownership documents.
  • Marketing properties through exhibitions, ads, social media and property portals.
  • Taking prospective buyers or tenants to view properties.
  • Negotiating price and terms between seller and buyer, or landlord and tenant.
  • Preparing the preliminary agreement and the document list for the notary or land deed official (PPAT).
  • Helping buyers find financing from banks or other lenders.
  • Developer marketing: serving visitors at the sales office, explaining the project plan and recording unit bookings.

Do property agents in Indonesia need a licence, and what are the requirements?

Permendag 33/2025 defines a property broker as a person who works for and answers to one brokerage firm (P4) and holds a level 6 work competency certificate in property brokerage. Every broker must be certified and an Indonesian citizen, and may not work for another brokerage. The firm itself must be a legal entity with a business identification number (NIB) and a verified standard certificate.

Licence or certificate
Property broker work competency certificate (qualification level 6), working for a licensed brokerage firm (P4)
Issued by
Ministry of Trade (Directorate General of Domestic Trade)
Legal basis
Permendag 33/2025, Annex I standard for KBLI 68200, and Permendag 27/2025

What does a typical real estate agent job description look like?

Real estate agent ads usually come from two kinds of employer: brokerage firms that pay brokers from commission, and developers looking for marketing staff for their own projects. We wrote the description below ourselves from the duties set in regulations; it is not a vacancy from any company. Make sure the ad names the business entity, its licence number and the income scheme in writing.

General example, not a vacancy

We wrote this description ourselves from what job ads usually ask for. It is not a vacancy from any company.

Commonly requested requirements

  • Brokers at a brokerage firm must hold a level 6 work competency certificate in property brokerage.
  • Indonesian citizenship for property broker posts.
  • Developer marketing: upper secondary or vocational school to bachelor's graduates with presentation and negotiation skills.
  • Willing to work in the field, including weekends, for exhibitions and viewings.
  • Understanding land and building documents such as land certificates and building approvals (PBG).

Skills

Negotiation, Digital marketing, Presentation, Land and building documents, Mortgage (KPR) financing, Networking, Customer service, Property photography, Transaction paperwork.

Ministry of Manpower Circular M/6/HK.04/V/2025 bars employers from discriminating on any basis in recruitment. An age requirement is allowed only where the nature of the job genuinely affects ability and it does not remove the chance of work, and the same applies to workers with disabilities. Law 13/2003 Articles 5 and 6 guarantee equal opportunity and treatment without discrimination. JDIH Kementerian Ketenagakerjaan JDIH BPK RI (peraturan.bpk.go.id)

How do real estate agents get paid in Indonesia?

A property broker's income usually comes from commission, so it can change from month to month. Permendag 33/2025 sets a commission range for brokerage firms as a share of the transaction value and caps the share the firm may pass to brokers, in a written agreement. Marketing staff employed by a developer are entitled to at least the minimum wage (Article 23 of PP 36/2021). KarirAman has no real estate agent pay data that meets our standard yet.

Real Estate Agent: available pay data (as of 8 October 2026)
Data Figure Notes
Pay range in KarirAman verified vacancies Not enough data yet (n < 30)
Average net wage of employees, Real estate activities (BPS Sakernas May 2026) IDR 5,288,715 reference for the Real estate activities sector, not specific to this career; net (after deductions) Badan Pusat Statistik
Minimum wage (UMP/UMK) as the floor IDR 2,317,601 to IDR 5,729,876 Lowest 2026 UMP IDR 2,317,601 (West Java), highest IDR 5,729,876 (Jakarta) The minimum wage applies to employees, not to partners (mitra). Micro and small businesses are exempt from the minimum wage rules; pay there is set by agreement and still has a legal floor. Kementerian Hukum RI (peraturan.go.id)

Check your city's minimum wage (2026) Work out your take-home pay How we handle salary data

What education and certification do real estate agents need?

No particular degree is required to become a real estate agent, but brokers at a brokerage firm must pass a competency certification. Permendag 27/2025 applies the national competency standard (SKKNI) for property brokerage set by Manpower Ministerial Decree 237/2024, with qualification levels 6 and 7: brokers use level 6 and managers level 7. Certificates are issued by professional certification bodies. Marketing, management, law or civil engineering backgrounds help with transactions.

Are real estate agents employees or partners?

A real estate agent's status depends on the agreement. Brokers at a brokerage answer to the firm and are paid from commission under the agreement, so their income may not be fixed. Marketing staff hired as developer employees fall under employment law, including the minimum wage and the employer's duty to register workers with BPJS (Article 15 of Law 24/2011). Ask for a written agreement that states your status, how commission is paid and which costs you bear.

Legal status: the Labour Protection Law was approved by the DPR and the Government on 6 October 2026 but has not been promulgated and its text is not public. Until it takes effect, the rules on this page apply.

Dewan Perwakilan Rakyat RI (emedia); Kementerian Ketenagakerjaan RI

How do I check a developer's permits before marketing its project?

Article 22C of PP 12/2021 requires developers marketing homes that are not yet built to have zoning certainty, a land certificate, certainty over the home ownership title, a building approval (PBG) and a construction guarantee from a bank or guarantor. The zoning statement, certificate and PBG numbers must appear in marketing materials (Article 22D). The developer is responsible for the information its marketing agents give (Article 22G).

What should you check before joining a property agency?

A legitimate property brokerage can show its licence, uses written agreements and does not make a payment to the office a condition of joining. Before you sign anything:

  1. Ask for the firm's business licence number, which must appear at its premises, on its website and in its promotions, and check its legal name on AHU.
  2. Ask in writing how the firm handles broker competency certification and who pays for it.
  3. Read the partnership agreement: your status, the commission split, when commission is paid and which costs you bear.
  4. Refuse a registration fee, a starter kit or paid training that must be paid to the office or a personal account before you start work. A competency assessment is different: the certificate is issued by a professional certification body, so ask that body for an official receipt.
  5. For developer projects, ask for the building approval (PBG) number, the land certificate and the bank support letter before you market them.

If you earn commission as a freelancer, take care of your tax obligations; a guide is under Related guides below.

What interview questions might you be asked for real estate agent jobs?

Interview questions for real estate agent jobs often cover how you offer products, targets you have met, dealing with angry customers, what you do when you miss a target, and honesty in selling. Each example below comes with why it is asked and how to answer it. The Ministry of Manpower warns that an instant chat interview without formal confirmation is one sign of a fake job.

Republika (official statement via media)

General examples written by KarirAman, not questions from any particular company. How to practise: read the question, answer it out loud, then open the guidance to compare.

Questions for this field

How do you offer a product to someone who is not interested yet?

Why they ask: The interviewer wants to see how you open a conversation and read people's needs.

How to answer: Explain that you ask about their needs first, explain the benefits that matter to them and accept a no politely.

Tell me about a sales or service target you met.

Why they ask: These jobs are often measured by targets, so evidence of results helps.

How to answer: Give results with figures you can stand behind, such as the number of customers or items, then explain how you got there.

How do you deal with an angry customer?

Why they ask: How complaints are handled decides whether customers come back.

How to answer: Give an example of listening fully, apologising for the trouble, offering a solution within the rules and involving a supervisor when needed.

What do you do when you miss a target?

Why they ask: The recruiter wants to know whether you learn from poor results.

How to answer: Explain how you look for the cause, change your approach and ask a supervisor or experienced colleague for feedback.

How do you stay honest when selling?

Why they ask: Untrue promises hurt customers and can create legal trouble for the company.

How to answer: Say you only promise what the product terms state, explain costs and risks openly and refuse misleading sales tactics.

How do you find and keep new clients?

Why they ask: Sales growth depends on new clients and long-term relationships.

How to answer: Explain how you research prospects, your follow-up schedule, the tools you use to track them and an example of a client you kept.

Common questions that also come up (12 questions)

  • Tell me about yourself.

    Answer in about a minute: where you are now in work or study, two experiences that matter for this job, then why you applied. Personal matters such as family status are not needed.

  • Why did you apply to this company?

    Mention one or two real things you learned from the company's official website, such as its business or services, and link them to your skills.

  • Why are you interested in this role?

    Pick two tasks from the job advert, describe similar things you have done, and say which part you most want to grow in.

  • What are your strengths?

    Name one or two strengths and give short proof: the situation, what you did and the result.

  • What is your weakness?

    Choose a real weakness that is not central to the job, then explain what you are doing to improve it.

  • Tell me about a problem at work or school that you solved.

    Use the STAR pattern: Situation, Task, Action, Result. Focus on what you yourself did and what you learned.

  • How do you work in a team, including when people disagree?

    Give a real example of listening, explaining your view politely and finding a solution everyone accepted.

  • How do you handle pressure or tight deadlines?

    Explain how you set priorities, such as a task list or checking with your supervisor, and give one example of the outcome.

  • Where do you see yourself in two or three years?

    Mention the skills you want to master and the responsibility you hope to take on, without promising things you cannot know.

  • What salary do you expect?

    First research the pay range for the role and the local minimum wage where you would work. Give a range, then ask whether the figure is gross or net and which allowances apply.

  • When can you start?

    Give a realistic date. If you are still employed, mention the notice period in your current contract so you do not break it.

  • Do you have any questions for us?

    Ask about the contract type, working hours, base pay and allowances, the next selection step and when results are announced. Ask for the offer in writing.

Warning signs in interviews (6)

  • The interview happens only by WhatsApp or Telegram chat with no formal invitation, or you are pushed to be interviewed on the spot.

    What to do: Ask for a written invitation from a company-domain e-mail address, then match the contact with the official website you look up yourself.

    Republika (official statement via media)Kompas TV (official statement via media)detikFinance

  • You are asked to pay for a test, a psychological test, a medical check-up, training or a uniform, or to book tickets and a hotel through an appointed agent with a promise of reimbursement.

    What to do: Do not transfer anything. The Ministry of Manpower says legitimate recruitment does not charge applicants.

    Kompas TV (official statement via media)Republika (official statement via media)Koran Jakarta (official statement via media)PT Bank Central Asia Tbk (BCA)

  • The interview is held in a hotel room, a private house or another closed place that is not an office, or the location keeps changing. An invitation to stay overnight, or any sexual demand, as a condition for being hired or for renewing a contract is also a warning sign.

    What to do: Ask for the interview at the office or a public place, tell someone close to you where you are, and leave if you feel unsafe. Sexual demands can be reported to the police or the local manpower office (Disnaker). If you are in danger, call the police.

    Koran Jakarta (official statement via media)detikBali (detik.com) (official statement via media)Medcom.id (official statement via media)

  • You are asked for a photo of your KTP or family card, a selfie holding your ID, your bank account number, an OTP code, a PIN or a password before any written job offer.

    What to do: Do not send them. OJK says never to give an OTP, PIN or password to anyone, and identity data can be misused for illegal online loans.

    Kompas TV (official statement via media)Otoritas Jasa Keuangan (Sekretariat Satgas PASTI)Koran Jakarta (official statement via media)

  • The interview invitation arrives as an app file (APK) or a link that asks you to install an app.

    What to do: Do not open it. OJK and Kominfo warn that fake APK files can read SMS messages with OTP codes and then drain bank accounts.

    CNN Indonesia (official statement via media)

  • After the interview you are asked to hand over your original diploma or other original personal documents as a guarantee for the job.

    What to do: Ministry of Manpower Circular M/5/HK.04.00/V/2025 bars employers from requiring or holding original diplomas and personal documents as a guarantee for the job. The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate you if it is damaged or lost. Otherwise, show them for checking, then take them home.

    Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)

In danger or held at an interview location? Call the police:

See all interview questions Build an ATS CV Write a cover letter

What scams target real estate agents and their buyers?

Real estate agents face two risks. First, agencies that make a registration fee, starter kit or training a condition of joining; the manpower ministry treats money requests in recruitment as a sign of a fake job, though a competency test fee paid to a certification body is different. Second, agents may market problem projects: in August 2024 Sidoarjo police named a developer's director a suspect for marketing homes on land not fully paid for and without a building permit.

Warning signs in real estate agent job ads

  • The agency makes a registration fee, a starter kit or training a condition of joining, with the money paid to the office or a personal account.
  • The ad promises high income without explaining that earnings depend on commission and a written agreement.Republika (official statement via media)
  • The brokerage cannot show the business licence number that must appear at its premises and on every promotion.
  • You are told to market property with uncertain promises or guarantees, for example that a land certificate will be issued soon.
  • Buyers are asked to transfer a booking fee to the broker's personal account instead of the brokerage firm (P4), which under Permendag 33/2025 takes booking fees with the seller's approval under a written agreement.JDIH BPK RI
  • A developer markets homes that are not yet built without a land certificate, a building approval (PBG) or a bank support letter.Kementerian Hukum RI (peraturan.go.id)
  • A project is sold on land that is not fully paid for and without a building permit; Sidoarjo police handled a case like this in 2024.detikJatim (official statement via media)

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Where can I find safe real estate agent jobs?

Look for real estate agent vacancies from brokerage firms that show their business licence number in the ad and at the office, or from developers who can show the project's building approval and land certificate numbers. Check the company's legal name on AHU, the company registry. In its 2021 to 2024 supervision, the Trade Ministry found many brokerage firms that did not yet meet the rules. KarirAman has no verified real estate agent vacancy yet.

No verified vacancies for this role yet

We only list vacancies we have checked. In the meantime, look for jobs on these official channels.

Which careers are similar?

See other careers in Construction and property

Frequently asked questions

Do real estate agents in Indonesia need a licence or certificate?

Yes, brokers at a property brokerage do. Permendag 33/2025 requires every property broker to hold a level 6 work competency certificate in property brokerage and to be an Indonesian citizen. Certificates are issued by professional certification bodies (LSP) under the national competency standard applied by Permendag 27/2025. A developer's own marketing staff, selling the developer's projects, follow the home marketing rules in PP 12/2021.

Can a property agency charge a sign-up fee or a starter kit?

Better not to pay. The manpower ministry treats requests for money for admin, training or uniforms during recruitment as a sign of a fake job. The competency assessment is different: Permendag 33/2025 requires brokers to be certified, and the certificate is issued by an accredited professional certification body (LSP), not by the agency. If you pay for that assessment, pay the certification body against an official receipt, and make sure your certificate number appears on your broker ID card.

How much commission do real estate agents earn in Indonesia?

Permendag 33/2025 sets a minimum and maximum commission for brokerage firms as a share of the transaction value, different for sales and rentals, and caps the share of commission the firm may pass to brokers. The amount, payment terms and tax breakdown must be written into the agreement with the client. Your own share is set by your agreement with the firm, so read it before signing.

How do I check a developer before marketing its project?

Ask for the documents that PP 12/2021 requires of developers marketing homes that are not yet built: the city or regency zoning statement, a land certificate in the name of the developer or the partner landowner, the building approval (PBG) and a support letter from a bank or guarantor. These document numbers must appear in marketing materials, and the developer is responsible for what its agents tell buyers (Article 22G).

How is a real estate agent different from an insurance agent or a field sales executive?

A real estate agent brokers the sale or rental of land and buildings under Trade Ministry rules. An insurance agent sells insurance policies under its own rules, and a field sales executive sells a company's products as an employee or partner. The commission models look alike, so read KarirAman's guide for each role before signing an agreement.

Who wrote and reviewed this page?

Written by KarirAman editorial team Published Updated

Prepared with AI assistance. Checked against official sources and approved for publication by Kaiser Khan (editor). Approval date: .

Sources

The facts on this page come from these sources. Dates show when we opened them.

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How to cite

KarirAman (2026). Real estate agents in Indonesia: duties, broker certification, commission and safety. Updated 8 October 2026. https://kariraman.com/en/careers/real-estate-agent/

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CariTalent and PanduanHewan are Kode Nirlaba projects; Panduan Warga and The Cast Index are independent publications with the same founder. CourseToJob is a study-guide site with the same owner, run by Elite Digital AI Solutions Ltd.

Change log
  • : New page: property brokers and marketers, certification, commission, checking developers under PP 12/2021 and scams.
  • : Separated the competency assessment fee paid to a certification body from payments to the agency; aligned the booking-fee red flag with the wording of Permendag 33/2025.