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Domestic workers (ART/PRT) in Indonesia: duties, rights under Law 2/2026, pay and safety

Written by KarirAman editorial team Approved by Kaiser Khan (editor), Updated

Domestic workers must be 18 or over and are entitled to wages, THR, rest, leave and social security (Law 2/2026). Agencies may not charge you fees.

Summary

Very high scam risk
  • Law 2/2026 on the Protection of Domestic Workers has applied since 30 April 2026 and divides domestic workers into full-time and part-time (Article 9).
  • A domestic worker must be at least 18, hold an electronic ID card (KTP-el) and have a health certificate (Law 2/2026 Article 5).
  • Domestic-worker placement agencies (P3RT) may not charge any fee, cut wages or hold your original documents (Law 2/2026 Article 28(1)).
  • Domestic work for private employers in 19 Middle East countries has been banned since 1 July 2015; offers on umrah or tourist visas are a red flag.
  • According to KP2MI, house maid was the job with the most Indonesian migrant worker placements in August 2026.
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On this page
  1. What does a domestic worker do?
  2. What do you need to become a domestic worker?
  3. What does a typical domestic worker job description look like?
  4. How much does a domestic worker earn?
  5. What training helps you become a domestic worker?
  6. Can you work as a domestic worker abroad?
  7. What rights do domestic workers have under Law 2/2026?
  8. What should be written down before you work directly for a household?
  9. Where can you report violence, unpaid wages or a dispute?
  10. What can you check yourself before you start at an employer's home?
  11. What interview questions might you be asked for domestic worker jobs?
  12. What scams target domestic worker job seekers?
  13. Where can you find safe domestic worker jobs?
  14. Which careers are similar?

What does a domestic worker do?

A domestic worker (asisten rumah tangga, ART, called pekerja rumah tangga or PRT in law) works for wages for a private employer in their home. Law 2/2026 Article 10 lists the scope: cooking, washing and ironing, cleaning the house and yard, looking after children, caring for sick or elderly people, driving, minding the house, caring for pets and other agreed household work. The exact duties should be agreed at the start.

  • Clean the house and yard, including bedrooms, kitchen and bathrooms.
  • Wash, dry and iron clothes and linen.
  • Cook and prepare meals the way the household is used to.
  • Shop for food and household supplies with clear shopping money and records.
  • Look after children or keep sick or elderly family members company, if agreed.
  • Care for pets or house plants, if that is part of the agreement.
  • Look after the house while the owners are away, as agreed.

What do you need to become a domestic worker?

Law 2/2026 Article 5 sets three requirements: at least 18 years old, an electronic ID card (KTP-el) and a health certificate from a health facility. The law does not require any diploma. You can be hired directly by an employer on the basis of an agreement, or through a licensed domestic-worker placement agency (P3RT). Through a P3RT you sign a Placement Agreement after passing selection (Articles 4 to 8 and 26).

What does a typical domestic worker job description look like?

Domestic-worker ads usually state the pattern (live-in or live-out), the main duties such as cleaning, laundry, cooking or childcare, and the location. Some ads still set an upper age limit, a gender, marital status or home region; we do not list those as normal requirements, and our hiring discrimination guide explains why. The description below is our own summary of common ads, not a vacancy from any household.

General example, not a vacancy

We wrote this description ourselves from what job ads usually ask for. It is not a vacancy from any company.

Commonly requested requirements

  • At least 18, with an electronic ID card (KTP-el) and a health certificate, as Law 2/2026 requires.
  • Experience cleaning, washing or cooking; some ads ask for childcare experience.
  • Willing to work full-time and live in, or part-time and live out, as offered.
  • Honest, tidy and able to follow the household's way of doing things.
  • For driving duties, the right driving licence (SIM).

Skills

House cleaning, Laundry and ironing, Home cooking, Safe childcare, Managing shopping money, Communicating with the employer's family, Home security, Basic first aid.

Ministry of Manpower Circular M/6/HK.04/V/2025 bars employers from discriminating on any basis in recruitment. An age requirement is allowed only where the nature of the job genuinely affects ability and it does not remove the chance of work, and the same applies to workers with disabilities. Law 13/2003 Articles 5 and 6 guarantee equal opportunity and treatment without discrimination. JDIH Kementerian Ketenagakerjaan JDIH BPK RI (peraturan.bpk.go.id)

How much does a domestic worker earn?

Law 2/2026 leaves the wage to the agreement or employment contract, and Article 15(3) says the amount and timing of wages will be set by government regulation. The law contains no minimum-wage provision. The minimum-wage row in the table is the floor for businesses under PP 36/2021, not a rule written for domestic workers. KarirAman has no domestic-worker pay data that meets our standard, so write the wage, THR and pay date into your agreement.

Domestic Worker: available pay data (as of 8 October 2026)
Data Figure Notes
Pay range in KarirAman verified vacancies Not enough data yet (n < 30)
Average net wage of employees, Arts, other services, household activities and international bodies (BPS Sakernas May 2026) IDR 2,258,205 reference for the Arts, other services, household activities and international bodies sector, not specific to this career; net (after deductions) Badan Pusat Statistik
Minimum wage (UMP/UMK) as the floor IDR 2,317,601 to IDR 5,729,876 Lowest 2026 UMP IDR 2,317,601 (West Java), highest IDR 5,729,876 (Jakarta) Micro and small businesses are exempt from the minimum wage rules; pay there is set by agreement and still has a legal floor. Kementerian Hukum RI (peraturan.go.id)

Check your city's minimum wage (2026) Work out your take-home pay How we handle salary data

What training helps you become a domestic worker?

No formal education is required, but training helps. The national competency standard for domestic workers (SKKNI Pekerja Domestik, Ministerial Decree 239/2022) covers units such as cleaning rooms, laundry and ironing, caring for babies and toddlers, and cooking. The BNSP directory lists certification bodies for domestic work, but some licences have expired, so check the status. Law 2/2026 Article 24(2): training an agency or employer sends you to or pays for is not charged to you.

Can you work as a domestic worker abroad?

Yes, but only through official migrant-worker (PMI) channels and a P3MI agency registered on SISKOP2MI. Routes to Hong Kong, Singapore and Malaysia, with their current status, are in the cards below. Placement of domestic workers with private employers in Middle East countries has been stopped since 1 July 2015 (Ministerial Decree 260/2015). Law 18/2017 Article 30(1) says migrant workers cannot be charged placement costs; Regulation P2MI 17/2025 makes the employer bear placement costs by default, and you may be charged only costs written and itemised in the Placement Agreement; any other request for money is a red flag.

What rights do domestic workers have under Law 2/2026?

Law 2/2026 Article 15(1) gives domestic workers the right to worship, humane working hours, rest and leave, wages as agreed, a religious holiday allowance (THR) paid in cash, health and employment social security, healthy food, decent accommodation for full-time workers, a safe workplace and the right to end the job if the employer breaks the agreement. The employer pays employment social-security contributions (Article 16(3)). See our domestic workers' rights guide for details.

Legal status: the Labour Protection Law was approved by the DPR and the Government on 6 October 2026 but has not been promulgated and its text is not public. Until it takes effect, the rules on this page apply.

Dewan Perwakilan Rakyat RI (emedia); Kementerian Ketenagakerjaan RI

What should be written down before you work directly for a household?

If you are hired directly, Law 2/2026 Article 12 lets the agreement be put into an employment contract, and Article 11(2) lists the minimum contents: both parties' identities, the work address, start date and term, scope of work, rights and duties, working conditions, and the wage and how it is paid. Article 19 requires the employer to give true information about their identity and to report your presence to the neighbourhood head (RT/RW).

Where can you report violence, unpaid wages or a dispute?

For disputes about pay, hours or an agency, Law 2/2026 asks for a settlement by discussion first, within 7 days (Article 31). If that fails, a dispute with the employer is mediated by the neighbourhood head (RT/RW) where you work, and a dispute involving an agency is mediated by a mediator at the manpower office, who must settle it within 7 days of the complaint. A mediator's decision on a wage dispute between an employer and a domestic worker is final and binding (Article 32).

If you face violence, are locked in or are forced to do work outside the agreement, do not wait for mediation. Women and children can report to SAPA 129, and in an emergency call the police. For problems while working abroad, contact KP2MI.

What can you check yourself before you start at an employer's home?

  • You have written down the prospective employer's full name, home address and phone number, and your family has them too.
  • Duties, hours, rest days, leave, wage, THR and pay date are written down and agreed by both sides.
  • You keep your own ID card, diploma and phone; you hand over photocopies only.
  • Nobody, neither the agency nor the employer, has asked you for money in any form.
  • If you go through an agency, you have seen its business licence and received a copy of the Placement Agreement.
  • If the offer is abroad, the P3MI agency and the vacancy are listed on SISKOP2MI, and you are not asked to travel on a tourist or umrah visa.

If any answer is no, delay and ask first. Our full guide to domestic workers' rights explains the law, and the signs of trafficking are in human trafficking through job offers.

What interview questions might you be asked for domestic worker jobs?

Interview questions for domestic worker jobs often cover your household, cleaning or care experience, keeping trust and privacy, using cleaning products safely, and what to agree before you start. Each example below comes with why it is asked and how to answer it. The Ministry of Manpower warns that an instant chat interview without formal confirmation is one sign of a fake job.

Republika (official statement via media)

General examples written by KarirAman, not questions from any particular company. How to practise: read the question, answer it out loud, then open the guidance to compare.

Questions for this field

What household, cleaning or care work have you done?

Why they ask: The employer wants to know which tasks you already do well.

How to answer: Name the tasks and equipment you know, for how long and for whom, without exaggerating.

How do you keep the employer's trust about belongings and privacy at home or at work?

Why they ask: This work often happens in other people's private spaces.

How to answer: Explain that you ask before using things, report any damage and never share the employer's private matters.

How do you work safely with cleaning products?

Why they ask: Mixing the wrong chemicals can be dangerous.

How to answer: Mention reading labels, wearing gloves, opening windows and never mixing cleaning products.

What do you do if you are ill or have a family emergency?

Why they ask: The employer needs to know you will tell them and not just disappear.

How to answer: Say you will tell them as early as possible through the agreed channel and help arrange cover when you can.

What should be agreed before you start work?

Why they ask: A clear agreement prevents disputes and exploitation.

How to answer: Get in writing: duties, hours, rest days, pay and pay date, accommodation if you live in, and how either side can end the job. Keep your own KTP and personal documents.

Common questions that also come up (12 questions)

  • Tell me about yourself.

    Answer in about a minute: where you are now in work or study, two experiences that matter for this job, then why you applied. Personal matters such as family status are not needed.

  • Why did you apply to this company?

    Mention one or two real things you learned from the company's official website, such as its business or services, and link them to your skills.

  • Why are you interested in this role?

    Pick two tasks from the job advert, describe similar things you have done, and say which part you most want to grow in.

  • What are your strengths?

    Name one or two strengths and give short proof: the situation, what you did and the result.

  • What is your weakness?

    Choose a real weakness that is not central to the job, then explain what you are doing to improve it.

  • Tell me about a problem at work or school that you solved.

    Use the STAR pattern: Situation, Task, Action, Result. Focus on what you yourself did and what you learned.

  • How do you work in a team, including when people disagree?

    Give a real example of listening, explaining your view politely and finding a solution everyone accepted.

  • How do you handle pressure or tight deadlines?

    Explain how you set priorities, such as a task list or checking with your supervisor, and give one example of the outcome.

  • Where do you see yourself in two or three years?

    Mention the skills you want to master and the responsibility you hope to take on, without promising things you cannot know.

  • What salary do you expect?

    First research the pay range for the role and the local minimum wage where you would work. Give a range, then ask whether the figure is gross or net and which allowances apply.

  • When can you start?

    Give a realistic date. If you are still employed, mention the notice period in your current contract so you do not break it.

  • Do you have any questions for us?

    Ask about the contract type, working hours, base pay and allowances, the next selection step and when results are announced. Ask for the offer in writing.

Warning signs in interviews (6)

  • The interview happens only by WhatsApp or Telegram chat with no formal invitation, or you are pushed to be interviewed on the spot.

    What to do: Ask for a written invitation from a company-domain e-mail address, then match the contact with the official website you look up yourself.

    Republika (official statement via media)Kompas TV (official statement via media)detikFinance

  • You are asked to pay for a test, a psychological test, a medical check-up, training or a uniform, or to book tickets and a hotel through an appointed agent with a promise of reimbursement.

    What to do: Do not transfer anything. The Ministry of Manpower says legitimate recruitment does not charge applicants.

    Kompas TV (official statement via media)Republika (official statement via media)Koran Jakarta (official statement via media)PT Bank Central Asia Tbk (BCA)

  • The interview is held in a hotel room, a private house or another closed place that is not an office, or the location keeps changing. An invitation to stay overnight, or any sexual demand, as a condition for being hired or for renewing a contract is also a warning sign.

    What to do: Ask for the interview at the office or a public place, tell someone close to you where you are, and leave if you feel unsafe. Sexual demands can be reported to the police or the local manpower office (Disnaker). If you are in danger, call the police.

    Koran Jakarta (official statement via media)detikBali (detik.com) (official statement via media)Medcom.id (official statement via media)

  • You are asked for a photo of your KTP or family card, a selfie holding your ID, your bank account number, an OTP code, a PIN or a password before any written job offer.

    What to do: Do not send them. OJK says never to give an OTP, PIN or password to anyone, and identity data can be misused for illegal online loans.

    Kompas TV (official statement via media)Otoritas Jasa Keuangan (Sekretariat Satgas PASTI)Koran Jakarta (official statement via media)

  • The interview invitation arrives as an app file (APK) or a link that asks you to install an app.

    What to do: Do not open it. OJK and Kominfo warn that fake APK files can read SMS messages with OTP codes and then drain bank accounts.

    CNN Indonesia (official statement via media)

  • After the interview you are asked to hand over your original diploma or other original personal documents as a guarantee for the job.

    What to do: Ministry of Manpower Circular M/5/HK.04.00/V/2025 bars employers from requiring or holding original diplomas and personal documents as a guarantee for the job. The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate you if it is damaged or lost. Otherwise, show them for checking, then take them home.

    Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)

In danger or held at an interview location? Call the police:

See all interview questions Build an ATS CV Write a cover letter

What scams target domestic worker job seekers?

Watch for agencies that charge fees or cut wages, although Law 2/2026 Article 28 bans this, and for anyone, including someone posing as an employer, who asks you to send travel money first. The most dangerous is trafficking: in 2023 the Tambora police in Jakarta broke up a scheme that recruited women through domestic-worker ads for prostitution, and in 2024 Bareskrim arrested people who sent would-be domestic workers to Turkey on tourist visas.

Warning signs in domestic worker job ads

  • The agency asks for a registration or training fee, or a cut of your first month's pay; Law 2/2026 bars P3RT agencies from charging any fee.
  • The agency holds your ID card, diploma or other original documents as a guarantee, or you are not allowed to keep your phone.
  • The recruiter is looking for domestic workers under 18, although the law sets a minimum age of 18.JDIH BPK RI (peraturan.bpk.go.id)
  • A domestic-work offer in another city turns out to be prostitution; Jakarta police broke up this scheme in 2023.JPNN.com (official statement via media)
  • Someone claiming to be the employer directly asks you to transfer travel money, a uniform fee or an admin fee before you meet.Republika (official statement via media)
  • An offer of domestic work in Turkey, or through Turkey to another country, on a tourist visa; Bareskrim arrested traffickers using this route in 2024.Metro TV News (official statement via media)
  • An offer of domestic work abroad from a personal account, travelling on a visit, tourist or umrah visa, with no clear employment contract.Kompas TV (official statement via media)
  • Costs for working abroad that are not written and itemised in the Placement Agreement, or that must be paid into a personal account.Kementerian Hukum RI (peraturan.go.id)

Learn the signs of trafficking through job offers

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Where can you find safe domestic worker jobs?

Through an agency, ask for its business licence (NIB and standard certificate, Law 2/2026 Article 26) and a written Placement Agreement. Directly with a family, meet the prospective employer at their home address, note their identity and give that address to your own family before you start. For work abroad, check the P3MI agency and the vacancy on SISKOP2MI. KarirAman has no verified domestic-worker vacancies yet, so always check for yourself.

No verified vacancies for this role yet

We only list vacancies we have checked. In the meantime, look for jobs on these official channels.

Which careers are similar?

See other careers in Security and services

Frequently asked questions

Can a domestic-worker agency charge a registration fee or cut my wages?

No. Law 2/2026 Article 28(1)(a) bars domestic-worker placement agencies (P3RT) from cutting wages or charging candidates and workers any fee in any form or for any reason. Article 24(2) adds that training a P3RT or employer sends you to or pays for is not charged to you. Do not pay, keep the evidence and report it to the local manpower office.

Can an agency keep my original ID card or diploma?

No. Law 2/2026 Article 28(1)(b) bars P3RT agencies from holding candidates' and workers' original personal documents or blocking their communication. Hand over photocopies only, keep the originals yourself and leave copies with your family. If a prospective employer asks for originals as a guarantee, refuse and ask the neighbourhood head (RT/RW) or the manpower office for help.

Can a child under 18 work as a domestic worker?

No. Law 2/2026 Article 5(a) requires domestic workers to be at least 18. Be suspicious of recruiters who take children to another city to work in someone's home: domestic-worker ads have been used to lure women and girls into prostitution. Report violence against women and children to SAPA 129, or to the police on 110.

What is the difference between live-in and live-out domestic work?

Law 2/2026 Article 9 divides domestic workers into full-time and part-time. In ads, live-in (menginap) usually means living in the employer's home, while live-out (pulang-pergi) means coming in for set hours. Full-time domestic workers are entitled to decent accommodation (Article 15(1)(k)). Whatever the pattern, write down hours, rest days, leave and pay in the agreement.

I was offered domestic work in Saudi Arabia on an umrah visa. Is that legal?

No. Ministerial Decree 260/2015 stopped the placement of Indonesian workers with private employers, including domestic workers, in 19 Middle East countries from 1 July 2015, and it is still in force. In March 2026 KP2MI said brokers still send workers on umrah or pilgrimage visas. Refuse the offer and report it to KP2MI.

Where can I complain if my rights as a domestic worker are not met?

Law 2/2026 Article 31 asks for a settlement by discussion first, within 7 days. If that fails, a dispute with the employer is mediated by the neighbourhood head (RT/RW) where you work, and one involving an agency is mediated by a manpower office mediator, who must settle it within 7 days (Article 32). For violence, contact SAPA 129 or the police.

Who wrote and reviewed this page?

Written by KarirAman editorial team Published Updated

Prepared with AI assistance. Checked against official sources and approved for publication by Kaiser Khan (editor). Approval date: .

Sources

The facts on this page come from these sources. Dates show when we opened them.

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How to cite

KarirAman (2026). Domestic workers (ART/PRT) in Indonesia: duties, rights under Law 2/2026, pay and safety. Updated 8 October 2026. https://kariraman.com/en/careers/domestic-worker/

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CariTalent and PanduanHewan are Kode Nirlaba projects; Panduan Warga and The Cast Index are independent publications with the same founder. CourseToJob is a study-guide site with the same owner, run by Elite Digital AI Solutions Ltd.

Change log
  • : Written at the owner's request: duties, requirements and rights under Law 2/2026, agency and direct hiring, work abroad and scam patterns.
  • : Title, description and first answer now use the terms readers search for; category, related careers and supporting links updated.