Personal assistants (PA) in Indonesia: duties, requirements, pay and applying safely
Personal assistants in Indonesia manage one person's schedule and errands. Ads with no business name or address you can check are suspect.
Summary
- A personal assistant (PA) manages one person's schedule, errands and paperwork, for example a business owner, an executive, an artist or a family.
- An executive assistant is closest to the executive secretary level in Decree 109/2024, which supports business management administration and leads several secretaries.
- A fair PA offer names a checkable employer and includes a written agreement, wage, working hours, overtime terms and BPJS social security.
- PA ads from private people that require a certain gender, good looks, full-body photos or living with the boss are warning signs.
- If a family employs you mainly for household work, Indonesia's Domestic Workers Protection Law (UU 2/2026) may apply.
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On this page
- What does a personal assistant do in Indonesia?
- What do you need to become a personal assistant in Indonesia?
- What does a typical personal assistant job description look like?
- How much does a personal assistant earn in Indonesia?
- Which education routes lead to personal assistant work in Indonesia?
- How is a personal assistant different from an executive assistant?
- What are the working hours and rights of a personal assistant?
- What does a fair personal assistant job offer look like?
- What should you do if you feel unsafe?
- What interview questions might you be asked for personal assistant jobs?
- Which job scams target personal assistant applicants in Indonesia?
- Where can you find safe personal assistant vacancies in Indonesia?
- How is a personal assistant different from a secretary, a virtual assistant or a domestic worker?
What does a personal assistant do in Indonesia?
A personal assistant (PA) in Indonesia helps one person run their day: managing the schedule, booking travel, handling personal and household errands, answering messages, preparing documents and sometimes running the employer's business errands. Employers are usually business owners or executives, artists or influencers, or families. Indonesia's professional administration standard (Decree 109/2024) includes units that PAs also use, such as managing an executive's schedule and arranging business travel. An executive assistant is similar but mostly supports one executive's business work.
- Manage the employer's schedule, appointments and daily reminders.
- Book tickets, hotels and transport, and travel with the employer when asked.
- Handle personal errands such as shopping, paying bills or medical appointments.
- Reply to messages and e-mails, and screen calls or visitors.
- Prepare documents, meeting notes and expense reports.
- Coordinate with household staff, drivers, management or the employer's office.
- Carry out specific business errands on the employer's written instructions.
What do you need to become a personal assistant in Indonesia?
Personal assistant work in Indonesia is not a licensed profession. PA ads usually ask for an SMA or SMK certificate up to a bachelor's degree, scheduling and communication skills, discretion and willingness to work outside office hours; some ask for a driving licence or English. Gender, appearance or marital status must not be used to exclude applicants: Law 13/2003 Article 5 guarantees equal opportunity, and Minister of Manpower Circular M/6/HK.04/V/2025 bans discrimination in recruitment.
What does a typical personal assistant job description look like?
A clear PA ad in Indonesia says who the employer is (a company, a business or an artist's management), the scope of work, working hours and overtime terms, whether there is travel or live-in work, the pay and BPJS social security. We wrote the description below ourselves from common advertising patterns. It is not a vacancy from any employer. Check any PA ad that only says it is for a boss, with no employer identity, before you reply.
General example, not a vacancy
We wrote this description ourselves from what job ads usually ask for. It is not a vacancy from any company.
Commonly requested requirements
- Senior high school (SMA) or vocational school (SMK) up to a bachelor's degree, depending on the employer and the scope of work.
- Organised, responsive and able to juggle many tasks at once.
- Able to keep the employer's private and business matters confidential.
- Comfortable with calendar, messaging, e-mail and spreadsheet apps.
- Willing to work irregular hours or travel, as set out in a written agreement.
- Some posts ask for a driving licence (SIM), English or experience in a particular field.
Skills
Diary management, Travel planning, Communication, Confidentiality, Problem solving, Dealing with suppliers, Office software, Expense tracking, Professional ethics.
Ministry of Manpower Circular M/6/HK.04/V/2025 bars employers from discriminating on any basis in recruitment. An age requirement is allowed only where the nature of the job genuinely affects ability and it does not remove the chance of work, and the same applies to workers with disabilities. Law 13/2003 Articles 5 and 6 guarantee equal opportunity and treatment without discrimination. JDIH Kementerian Ketenagakerjaan JDIH BPK RI (peraturan.bpk.go.id)
How much does a personal assistant earn in Indonesia?
If a company or business employs you, a PA's pay must be at least the provincial or regency/city minimum wage: PP 36/2021 Article 23(3) bans paying below the minimum wage, which applies to service of under one year (Article 24(1)), except in micro and small businesses, which set wages by agreement (Article 36). If a family employs you for household work, Law 2/2026 Article 15 says wages and holiday pay (THR) follow the agreement. We have no PA-specific figure yet.
| Data | Figure | Notes |
|---|---|---|
| Pay range in KarirAman verified vacancies | Not enough data yet (n < 30) | |
| Average net wage of employees, Professional, scientific, technical, administrative and support services (BPS Sakernas May 2026) | IDR 4,039,293 | reference for the Professional, scientific, technical, administrative and support services sector, not specific to this career; net (after deductions) Badan Pusat Statistik |
| Minimum wage (UMP/UMK) as the floor | IDR 2,317,601 to IDR 5,729,876 | Lowest 2026 UMP IDR 2,317,601 (West Java), highest IDR 5,729,876 (Jakarta) Micro and small businesses are exempt from the minimum wage rules; pay there is set by agreement and still has a legal floor. Kementerian Hukum RI (peraturan.go.id) |
Check your city's minimum wage (2026) Work out your take-home pay How we handle salary data
Which education routes lead to personal assistant work in Indonesia?
There is no dedicated education route to becoming a personal assistant. Many PAs start from a D3 diploma in secretarial studies or office administration, any bachelor's degree, or experience as an administrative assistant. Indonesia's professional administration standard (Decree 109/2024), the reference for training and certification in this field, includes relevant units such as managing an executive's schedule, arranging travel and applying professional ethics. English and a driving licence often help.
How is a personal assistant different from an executive assistant?
An executive assistant works inside a company for the directors or senior managers: managing the directors' agenda, preparing meetings and presentations, and coordinating other secretaries. The closest level in Indonesia's standard (Decree 109/2024) is the executive secretary (Executive Administrative Assistant), who supports business management administration and leads several secretaries. A personal assistant mostly handles one person's personal needs and often has no fixed office.
What are the working hours and rights of a personal assistant?
Personal assistants often work irregular hours, stay on call and travel. If you are a company employee, PP 35/2021 Article 26 caps overtime at four hours a day and 18 hours a week, Article 28 requires your consent, and overtime pay is due except for certain job grades set out in writing. Law 24/2011 Article 15 requires BPJS registration. These rules may change once the new Labour Protection Law takes effect.
Legal status: the Labour Protection Law was approved by the DPR and the Government on 6 October 2026 but has not been promulgated and its text is not public. Until it takes effect, the rules on this page apply.
Dewan Perwakilan Rakyat RI (emedia); Kementerian Ketenagakerjaan RI
What does a fair personal assistant job offer look like?
You can recognise a fair personal assistant offer in Indonesia by how clear it is. Before you start, make sure these points are in writing:
- An employer you can check: a company, a business, an artist's management, or the family's identity and home address.
- A written employment contract. For a fixed-term contract, PP 35/2021 Article 13 requires at least the company name, the job, the workplace, the amount and method of pay, and the contract period.
- Working hours, days off, overtime rules and who pays for travel or accommodation.
- Registration with BPJS Ketenagakerjaan (employment) and BPJS Kesehatan (health).
- You keep your original documents. Minister of Manpower Circular M/5/HK.04.00/V/2025 bans employers from holding diplomas and personal documents as security.
An offer that mixes the job with a personal relationship, for example payment to keep the employer company outside your duties, is not assistant work. Law 12/2022 Article 12 treats taking advantage of a person's dependence or helplessness for sexual purposes as sexual exploitation.
What should you do if you feel unsafe?
Get to a safe place, contact your family, then report it. If you are abroad, contact the Indonesian mission through the Foreign Ministry's Peduli WNI portal, which takes case complaints from Indonesian citizens. See also our guide to human trafficking through job offers.
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Police call centre 110
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SAPA 129 (KemenPPPA)
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Ministry for the Protection of Indonesian Migrant Workers (KP2MI)
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Peduli WNI (Ministry of Foreign Affairs)
+62-812-9007-0027WhatsApp +62-812-9007-0027 peduliwni.kemlu.go.id
What interview questions might you be asked for personal assistant jobs?
Interview questions for personal assistant jobs often cover the office software you use, accuracy with data, handling many requests at once, and keeping documents confidential. Each example below comes with why it is asked and how to answer it. The Ministry of Manpower warns that an instant chat interview without formal confirmation is one sign of a fake job.
Republika (official statement via media)
General examples written by KarirAman, not questions from any particular company. How to practise: read the question, answer it out loud, then open the guidance to compare.
Questions for this field
Which office software do you know well, and what do you use it for?
Why they ask: Most administrative work uses spreadsheets, word processing and e-mail every day.
How to answer: Name the software and the real tasks you did with it, such as data summaries, letters or reports. Be honest about your level and offer a short test if useful.
How do you make sure the data you enter is correct?
Why they ask: One data error can upset payments, stock or schedules.
How to answer: Explain your habits: matching against the source document, using a checklist or simple formulas, and checking again before sending. Give one example of an error you caught.
How do you handle several requests from different people at once?
Why they ask: Administrative staff often serve several departments with different deadlines.
How to answer: Describe how you order tasks by deadline and impact, keep a list, and ask your supervisor to set priorities when requests clash.
How do you keep documents and other people's personal data confidential?
Why they ask: Administrative roles hold employee, customer or patient data that must not leak.
How to answer: Give concrete steps: opening data only when needed, locking your screen, never sending work documents through personal chat, and following company rules on storing files.
Tell me about a regular report or summary you prepared.
Why they ask: Regular reports show care and consistency.
How to answer: Say what the report was, how often you made it, the tools you used, who relied on it and any improvement you suggested.
How do you handle visitors or calls while your manager is busy?
Why they ask: You are the first face of the company and you protect your manager's time.
How to answer: Explain how you greet people politely, take complete messages, offer another time, and never promise anything on your manager's behalf without checking.
Common questions that also come up (12 questions)
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Tell me about yourself.
Answer in about a minute: where you are now in work or study, two experiences that matter for this job, then why you applied. Personal matters such as family status are not needed.
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Why did you apply to this company?
Mention one or two real things you learned from the company's official website, such as its business or services, and link them to your skills.
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Why are you interested in this role?
Pick two tasks from the job advert, describe similar things you have done, and say which part you most want to grow in.
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What are your strengths?
Name one or two strengths and give short proof: the situation, what you did and the result.
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What is your weakness?
Choose a real weakness that is not central to the job, then explain what you are doing to improve it.
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Tell me about a problem at work or school that you solved.
Use the STAR pattern: Situation, Task, Action, Result. Focus on what you yourself did and what you learned.
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How do you work in a team, including when people disagree?
Give a real example of listening, explaining your view politely and finding a solution everyone accepted.
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How do you handle pressure or tight deadlines?
Explain how you set priorities, such as a task list or checking with your supervisor, and give one example of the outcome.
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Where do you see yourself in two or three years?
Mention the skills you want to master and the responsibility you hope to take on, without promising things you cannot know.
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What salary do you expect?
First research the pay range for the role and the local minimum wage where you would work. Give a range, then ask whether the figure is gross or net and which allowances apply.
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When can you start?
Give a realistic date. If you are still employed, mention the notice period in your current contract so you do not break it.
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Do you have any questions for us?
Ask about the contract type, working hours, base pay and allowances, the next selection step and when results are announced. Ask for the offer in writing.
Warning signs in interviews (6)
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The interview happens only by WhatsApp or Telegram chat with no formal invitation, or you are pushed to be interviewed on the spot.
What to do: Ask for a written invitation from a company-domain e-mail address, then match the contact with the official website you look up yourself.
Republika (official statement via media)Kompas TV (official statement via media)detikFinance
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You are asked to pay for a test, a psychological test, a medical check-up, training or a uniform, or to book tickets and a hotel through an appointed agent with a promise of reimbursement.
What to do: Do not transfer anything. The Ministry of Manpower says legitimate recruitment does not charge applicants.
Kompas TV (official statement via media)Republika (official statement via media)Koran Jakarta (official statement via media)PT Bank Central Asia Tbk (BCA)
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The interview is held in a hotel room, a private house or another closed place that is not an office, or the location keeps changing. An invitation to stay overnight, or any sexual demand, as a condition for being hired or for renewing a contract is also a warning sign.
What to do: Ask for the interview at the office or a public place, tell someone close to you where you are, and leave if you feel unsafe. Sexual demands can be reported to the police or the local manpower office (Disnaker). If you are in danger, call the police.
Koran Jakarta (official statement via media)detikBali (detik.com) (official statement via media)Medcom.id (official statement via media)
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You are asked for a photo of your KTP or family card, a selfie holding your ID, your bank account number, an OTP code, a PIN or a password before any written job offer.
What to do: Do not send them. OJK says never to give an OTP, PIN or password to anyone, and identity data can be misused for illegal online loans.
Kompas TV (official statement via media)Otoritas Jasa Keuangan (Sekretariat Satgas PASTI)Koran Jakarta (official statement via media)
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The interview invitation arrives as an app file (APK) or a link that asks you to install an app.
What to do: Do not open it. OJK and Kominfo warn that fake APK files can read SMS messages with OTP codes and then drain bank accounts.
CNN Indonesia (official statement via media)
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After the interview you are asked to hand over your original diploma or other original personal documents as a guarantee for the job.
What to do: Ministry of Manpower Circular M/5/HK.04.00/V/2025 bars employers from requiring or holding original diplomas and personal documents as a guarantee for the job. The only exception is a diploma or competency certificate from education or training paid for by the employer under a written employment agreement, and the employer must keep it safe and compensate you if it is damaged or lost. Otherwise, show them for checking, then take them home.
Dinas Tenaga Kerja Kota Batam (meneruskan SE Menteri Ketenagakerjaan RI)
In danger or held at an interview location? Call the police:
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Police call centre 110
See all interview questions Build an ATS CV Write a cover letter
Which job scams target personal assistant applicants in Indonesia?
We have not found official data or cases aimed specifically at personal assistant vacancies. Warning signs in PA ads from private people, based on Ministry of Manpower guidance and police cases in other jobs: no business name or address, gender or appearance requirements, requests for private photos, invitations to live in and chat-only interviews. In May 2026 Makassar police arrested a man who posted a fake babysitter vacancy and held and assaulted the applicant in a rented house.
Warning signs in personal assistant job ads
- A PA ad posted by a private person in a social-media group or classifieds site, with no business name, address or management you can check.Republika (official statement via media)
- Requirements on gender, appearance, height or being single that have nothing to do with the job.Kontan (official statement via media)
- A request for private photos, or nude photos and videos, as part of the application.Kompas TV (official statement via media)
- An invitation to be interviewed, stay overnight or start work at a private home before anything is agreed in writing.RCTI+ (official statement via media)
- The interview happens only by chat and you are told you are hired without any clear selection.Republika (official statement via media)
- A request for your ID card, a selfie holding your ID or bank details before any contract.Kompas TV (official statement via media)
- The employer or recruiter asks to use your personal bank account to receive and pass on money.Pusat Pelaporan dan Analisis Transaksi Keuangan (PPATK)
- An offer to accompany the employer to a high-paying job abroad without an official placement route, a contract and a work visa.NTV News (official statement via media)
- Fake HR recruiters on WhatsApp and Telegram
- Human trafficking (TPPO) through job offers
- Fees for training, medical checks, uniforms or ID cards
- Overseas jobs that end in online-scam compounds
- How to spot a fake job offer in Indonesia (loker bodong) and tell real from fake
- How to verify a company in Indonesia before you apply: AHU, NIB, P3MI, SOEs and OJK
Learn the signs of trafficking through job offers
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Where can you find safe personal assistant vacancies in Indonesia?
Safer personal assistant vacancies come from a company or business you can check: official careers pages, the Ministry of Manpower's Karirhub portal, or an artist management firm that is a registered legal entity. Check the company name in AHU, ask to meet at an office or by official video call, and tell your family where you are going. For a family PA job, ask for a written agreement. KarirAman does not list verified PA vacancies yet.
No verified vacancies for this role yet
We only list vacancies we have checked. In the meantime, look for jobs on these official channels.
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Karirhub (Kemnaker)
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SOE careers directory
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SSCASN (BKN)
How is a personal assistant different from a secretary, a virtual assistant or a domestic worker?
A secretary supports an executive in the office during working hours, while a personal assistant follows one person, including their private affairs. A virtual assistant does similar tasks remotely, usually freelance and for several clients. A domestic worker handles housework, and a private driver drives. Law 2/2026 Article 10 includes cooking, cleaning, childcare and driving in the scope of household work.
Frequently asked questions
Does Indonesia's domestic workers law apply to personal assistants?
It can. Law 2/2026 Article 1 defines a domestic worker (PRT) as someone who works for an individual or household employer doing household work for a wage, and Article 10 lists tasks such as driving, childcare and looking after the house. If a family employs you mainly for tasks like these, the rights in Law 2/2026 probably apply. If a company employs you, general labour rules apply. Ask the local manpower office (Disnaker) if you are unsure.
Can a PA job ad be for women only or ask for a full-body photo?
Gender or appearance requirements unrelated to the job are discrimination banned by Minister of Manpower Circular M/6/HK.04/V/2025 and contrary to Law 13/2003 Article 5. A request for full-body or private photos is also a warning sign: in a case involving another job, Cimahi police arrested a fake recruiter in 2020 who asked women applicants to send nude photos. Send only a formal photo, and only to an employer you have checked.
Is it normal for a PA to live in the employer's home or travel with them?
It can be, if it is clearly written in the agreement: where you live, working hours, days off and who pays for travel. Law 2/2026 Article 19 requires employers of domestic workers to give true information about their identity, family members and the work. Be wary of invitations to work abroad without a contract and a work visa: Law 21/2007 treats recruitment by deception for exploitation as human trafficking.
My employer wants to use my bank account to receive and pass on money. Is that safe?
No. On 9 August 2025 Indonesia's financial intelligence unit PPATK urged the public not to lend or sell their identity and bank accounts to others, because traded accounts are used for fraud, online gambling and other crimes. Your employer's business money should go into the employer's or the company's own account. Refuse, keep the evidence and report it if you are pressured.
Where can I report sexual harassment by an employer in Indonesia?
Law 12/2022 Article 4 classifies physical and non-physical sexual harassment and sexual exploitation as sexual violence crimes. Keep the messages and notes of what happened, then report to the police through SPKT or the Polri 110 call centre. Women and children can also contact the SAPA 129 service of the Ministry of Women's Empowerment and Child Protection (KemenPPPA). You do not have to wait until your contract ends to report.
Who wrote and reviewed this page?
Sources
The facts on this page come from these sources. Dates show when we opened them.
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How to cite
KarirAman (2026). Personal assistants (PA) in Indonesia: duties, requirements, pay and applying safely. Updated 8 October 2026. https://kariraman.com/en/careers/personal-assistant/
Report a fake job Report a data problem How we handle corrections
Related guides
- Secretary
- Virtual Assistant
- Hiring discrimination in Indonesia: age limits, appearance, marital status and your rights
- Domestic workers' rights in Indonesia under Law 2/2026: pay, THR, rest and agencies
- Overtime pay in Indonesia: hour limits, how to calculate it and your rights
- PKWT vs PKWTT: fixed-term and permanent employment contracts in Indonesia
- Human trafficking (TPPO) through job offers
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Change log
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